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Marriott International

Compare

4.2

based on 1.2k Reviews

907 Marriott International Jobs

Front Office- GSA

Marriott

4.2

based on 1.2k Reviews

0-2 years

Amritsar

1 vacancy

Front Office- GSA

Marriott International

posted 7d ago

Job Role Insights

Flexible timing

Key skills for the job

Private Banking Software Configuration Management Costing Showroom Front Office Reservation

Job Description

Organize and coordinate group check-in/pre-registration procedures.

Sell a room/accommodation to guests without reservations.

Anticipate sold-out situations, identify how many rooms are over-committed; obtain alternative accommodations for guests with reservations.

Block rooms in the computer, identify designated requirements.

Perform duplicate reservation checks.

Run and check daily reports/contingency lists.

Supply guests with directions and information.

Answer, record, and process all guest, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction.

Arrange transportation for guests/visitors.

Issue safe deposit boxes.

Count and secure bank at beginning and end of shift.

Cash-guests checks, process all payment types, vouchers, paid-outs, charges, and provide change.

Assist management in motivating and coaching employees; serve as a departmental role model.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships; support team to reach common goals.

Ensure adherence to quality standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Stand, sit, or walk for an extended period of time.

Enter and locate information using computers/POS systems.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds.

Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G. E. D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience. License or Certification: None

Employment Type: Full Time, Permanent

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