Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Marriott International

Compare

4.3

based on 1.2k Reviews

1123 Marriott International Jobs

Guest Service Associate - Front Office

Marriott

4.3

based on 1.2k Reviews

0-3 years

Coimbatore

1 vacancy

Guest Service Associate - Front Office

Marriott International

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Private Banking Software Configuration Management Costing Showroom Front Office Reservation

Job Description

Organize and coordinate group check-in/pre-registration procedures.

Sell a room/accommodation to guests without reservations.

Anticipate sold-out situations, identify how many rooms are over-committed; obtain alternative accommodations for guests with reservations.

Block rooms in the computer, identify designated requirements.

Perform duplicate reservation checks.

Run and check daily reports/contingency lists.

Supply guests with directions and information.

Answer, record, and process all guest, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction.

Arrange transportation for guests/visitors.

Issue safe deposit boxes.

Count and secure bank at beginning and end of shift.

Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change.

Assist management in motivating and coaching employees; serve as a departmental role model.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships; support team to reach common goals.

Ensure adherence to quality standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Stand, sit, or walk for an extended period of time.

Enter and locate information using computers/POS systems.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds.

Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G. E. D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience. License or Certification: None

Employment Type: Full Time, Permanent

Read full job description

Marriott International Interview Questions & Tips

Prepare for Marriott International Guest Service Associate roles with real interview advice

What people at Marriott International are saying

3.7

Rating based on 49 Guest Service Associate reviews

Anonymous · Front Office & Guest Services in Pune

Likes

No Likes

Dislikes

Everything is Pretty Bad there

Read 49 reviews

Guest Service Associate salary at Marriott International

reported by 185 employees

₹1 L/yr - ₹4 L/yr

At par with the average Guest Service Associate Salary in India

View more details

What Marriott International employees are saying about work life

based on 1.2k employees

66%

53%

46%

88%

Flexible timing

Rotational Shift

No travel

Day Shift

View more insights

Compare Marriott International with

Ihg Group

4.0

Compare

Hyatt Regency

4.2

Compare

AccorHotels

4.4

Compare

Wyndham Hotel Group

4.1

Compare

Choice Hotels

4.4

Compare

Radisson Hotels

4.0

Compare

Taj Hotels Resorts and Palaces

4.2

Compare

Oberoi Group of Hotels

4.2

Compare

ITC Hotels

4.1

Compare

Jubilant Foods Works

3.8

Compare

café Coffee day

3.8

Compare

Burger King

3.9

Compare

JW Marriott

4.1

Compare

Barbeque Nation

4.0

Compare

Pizza Hut

3.9

Compare

Lemon Tree Hotels

4.2

Compare

Travel Food Services

4.1

Compare

Crowne Plaza

4.1

Compare

Holiday Inn

3.9

Compare

Hilton

4.3

Compare

Similar Jobs for you

Guest Relation Associate at Marriott

Coimbatore

0-2 Yrs

₹ 1-3 LPA