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988 Marriott International Jobs

Assistant Food and Beverage Manager

9-14 years

Chennai

1 vacancy

Assistant Food and Beverage Manager

Marriott International

posted 21d ago

Job Description

Position responsible for assigned food and beverage/culinary operations.

  • Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
  • CANDIDATE PROFILE

    Education and Experience

    High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR

    2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES

    Assisting in Food and Beverage Operations

    Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

  • Provides excellent customer service to all employees.
  • Responds quickly and proactively to employee's concerns.
  • Uses coaching skills throughout the property.
  • Demonstrates self confidence, energy and enthusiasm.
  • Motivates and encourages staff to solve guest and employee related concerns.
  • Ensuring Exceptional Customer Service

    Provides excellent customer service.

  • Responds quickly and proactively to guest's concerns.
  • Understands the brand's service culture.
  • Sets service expectations for all guests internally and externally.
  • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
  • Follows up to ensure complaints have been addressed to the guest's satisfaction.
  • Develops a relationship with all guests to build repeated clientele internally and externally.
  • Additional Responsibilities as Assigned

    Complies with all corporate accounting procedures.

  • Assists GM as needed with annual Quality audit.


  • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Assistant Food & Beverage Manager roles with real interview advice

    What people at Marriott International are saying

    1.3
     Rating based on 2 Assistant Food & Beverage Manager reviews

    Likes

    Good people except top management team

      Dislikes

      Discrimination with old employees and in few cases with Indians especially by general manager, hiring old friends and colleagues, not promoting and even terminating old, liyak and hard working employees, lots of dirty politics and working environment, they kept many months unpaid and on salary cuts, for existing employees they paid b..Read More

      • Salary - Bad
        +6 more
      Read 2 Assistant Food & Beverage Manager reviews

      Assistant Food & Beverage Manager salary at Marriott International

      reported by 22 employees with 5-16 years exp.
      ₹4.5 L/yr - ₹13.8 L/yr
      24% more than the average Assistant Food & Beverage Manager Salary in India
      View more details

      What Marriott International employees are saying about work life

      based on 1.2k employees
      66%
      53%
      46%
      88%
      Flexible timing
      Rotational Shift
      No travel
      Day Shift
      View more insights

      Marriott International Benefits

      Cafeteria
      Health Insurance
      Job Training
      Free Food
      Soft Skill Training
      Free Transport +6 more
      View more benefits

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