Dir-Food & Beverage

Education and Experience

High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area. OR

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area. Skills and Knowledge

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.

Developing and Maintaining Food and Beverage/Culinary Goals

Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.

Develops and manages Food and Beverage budget.

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Serves as a role model to demonstrate appropriate behaviors.

Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.

Provides services that are above and beyond for customer satisfaction and retention.

Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.