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Assistant Banquets Manager

6-12 years

Panaji

1 vacancy

Assistant Banquets Manager

Marriott International

posted 18d ago

Job Description

Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards.

  • Develops and directs team to provide consistent, high quality service.
  • Communicates performance expectations and trains staff in processes.
  • Responsible for managing financial and administrative duties.
  • CANDIDATE PROFILE

    Education and Experience

    High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES

    Supporting Management of Department Operations and Inventories

    Manages departmental inventories and assets including par levels and maintenance of equipment.

  • Conducts monthly department meetings with the Banquet captains and employees.
  • Maintains attendance log for banquet employees.
  • Maintains and enforces established sanitation levels.
  • Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc).
  • Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.
  • Orders supplies for the department (eg, china, glass, silver, buffet presentations, props, and other service equipment needs).
  • Uses banquet beverage Use records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.
  • Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.
  • Schedules banquet service staff to forecast and service standards, while maximizing profits.
  • Participating in and Leading Banquet Teams

    Attends and participates in all pertinent meetings.

  • Leads shifts and actively participates in the servicing of events.
  • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.
  • Providing and Ensuring Exceptional Customer Service

    Sets a positive example for guest relations.

  • Interacts with guests to obtain feedback on product quality and service levels.
  • Responds to and handles guest problems and complaints.
  • Empowers employees to provide excellent customer service.
  • Strives to improve service performance.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
  • Conducting Human Resources Activities

    Interviews and hires Banquet captains and employees with appropriate skills.

  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Ensures employees understand expectations and parameters.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Reviews comment cards and guest satisfaction results with employees.
  • Participates in the development and implementation of corrective action plans.
  • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.


  • Employment Type: Full Time, Permanent

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    Top Marriott International Banquet Manager Interview Questions

    Q1. What are the types of pasta.name different types of milk
    Q2. What are the different types of coffees
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    What people at Marriott International are saying

    4.9
     Rating based on 3 Banquet Manager reviews

    Likes

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    Read 3 Banquet Manager reviews

    Banquet Manager salary at Marriott International

    reported by 12 employees with 6-15 years exp.
    ₹5.2 L/yr - ₹8.5 L/yr
    12% more than the average Banquet Manager Salary in India
    View more details

    What Marriott International employees are saying about work life

    based on 1.3k employees
    66%
    54%
    46%
    88%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Marriott International Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Soft Skill Training
    Free Transport +6 more
    View more benefits

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