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Marriott International

Compare

4.2

based on 1.2k Reviews

942 Marriott International Jobs

Guest Service Associate

Marriott

4.2

based on 1.2k Reviews

0-3 years

₹ 2 - 2.1L/yr (AmbitionBox estimate)

Hyderabad / Secunderabad

1 vacancy

Guest Service Associate

Marriott International

posted 5d ago

Job Role Insights

Flexible timing

Key skills for the job

CCTV Monitoring Safety Training

Job Description

Greet guests and determine the number in their party.

Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc Guide guests through the dining rooms and provide any needed assistance.

Move and arrange tables, chairs, and settings and organize seating for groups with special needs.

Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.

Check menus to ensure they are current, clean, plentiful, and wrinkle-free.

Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Monitor dining rooms for seating availability, service, safety, and well being of guests.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Welcome and acknowledge all guests according to company standards.

Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

Ensure adherence to quality expectations and standards.

Stand, sit, or walk for an extended period of time.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G. E. D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience. License or Certification: None

Employment Type: Full Time, Permanent

Read full job description

Marriott International Interview Questions & Tips

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What people at Marriott International are saying

3.6

Rating based on 51 Guest Service Associate reviews

Anonymous · Food, Beverage & Hospitality in Goa

Likes

Its a 5 star Hotel that's it. I do general shift.

Job security - Good

+1 more

Dislikes

I work as a airport representative. It's 25 year old Resort so there are some old employees which basically runs the Hotel. I have told my problems to my managers but got no proper reply from them. Only thing I get to hear is that they are working on it and just needs signatures of authorities and now it's been 3 months.