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Marriott International

Compare

4.2

based on 1.2k Reviews

911 Marriott International Jobs

Guest Service Associate-Housekeeping

Marriott

4.2

based on 1.2k Reviews

0-3 years

₹ 1.68 - 2.15L/yr (AmbitionBox estimate)

Kochi

1 vacancy

Guest Service Associate-Housekeeping

Marriott International

posted 4d ago

Job Role Insights

Flexible timing

Key skills for the job

Housekeeping Quality Inspection Plant Machinery Room Service Safety Training

Job Description

Respond promptly to requests from guests and other departments.

Identify and report preventative or other maintenance issues in public areas or guest rooms.

Post caution signs.

Contact other departments directly for urgent repairs.

Deliver guest requests and set up furniture items in guest rooms as requested.

Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts.

Clean, maintain, and store cleaning equipment.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.

Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.

Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak with others using clear and professional language.

Support team to reach common goals.

Ensure adherence to quality expectations and standards.

Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.

Ability to push and pull a loaded a housekeeping cart and other work-related machinery over sloping and uneven surfaces.

Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Visually inspect tools, equipment, or machines (eg, to identify defects).

Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Move through narrow, confined, or elevated spaces.

Move up and down a ladder.

Stand, sit, kneel, or walk for an extended period across an entire work shift.

Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: No high school diploma or G. E. D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Employment Type: Full Time, Permanent

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Marriott International Interview Questions & Tips

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What people at Marriott International are saying

3.6

Rating based on 51 Guest Service Associate reviews

Anonymous · Food, Beverage & Hospitality in Goa

Likes

Its a 5 star Hotel that's it. I do general shift.

Job security - Good

+1 more

Dislikes

I work as a airport representative. It's 25 year old Resort so there are some old employees which basically runs the Hotel. I have told my problems to my managers but got no proper reply from them. Only thing I get to hear is that they are working on it and just needs signatures of authorities and now it's been 3 months.