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133 Market Scope Jobs
Senior Manager/ Manager
Market Scope
posted 1d ago
Job Role Insights
Key skills for the job
Job Description
Manage a strong portfolio of our Enterprise Customer Base and
provide strategic guidance to help them achieve their business
objectives.
Work collaboratively with cross-functional teams, including
sales, marketing, product, and engineering to deliver solutions
that meet our customers needs
Identify opportunities for upselling and cross-selling to existing
customers across C-suite level
Develop and execute account plans that align with the clients
objectives
Conduct regular business reviews with clients to track progress
against objectives and ensure their ongoing satisfaction
Contract Negotiation deal closing to maximize profits
Develop trusted advisor relationships with key accounts,
customer stakeholders and executive sponsors
Clearly communicate the progress of monthly/quarterly
initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas
of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales
results and annual forecasts.
Assist with challenging client requests or issue escalations as
needed
Requirements
Requirements
Masters Degree from a reputed institute with solid experience
of 8+ years in Enterprise Account Management
Proven work experience as an Enterprise Account Manager,
Customer Success Manager, Sales Account Manager or relevant
role
Proven track record of managing client relationships and
delivering exceptional service
Demonstrable ability to communicate, present and influence key
stakeholders at all levels of an organization, including executive
and C-level.
Experience with SaaS or enterprises based products would be
great
Proven ability to juggle multiple account management projects
at a time, while maintaining sharp attention to detail
Solid experience with CRM software and MS Office (particularly
MS Excel)
Excellent listening, negotiation and presentation abilities
Strong communication and interpersonal skills
Excellent organizational and time management skills
Ability to work independently and as part of a team
Ability to work in a fast-paced, dynamic environment
Strong problem-solving skills and the ability to think creatively
Willingness to travel as needed to meet with clients.
Employment Type: Full Time, Permanent
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