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Mahindra Finance
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88 Mahindra Finance Jobs
Mgr.Customer Care (SE Asia & Other Mkts)
5-6 years
Mumbai
1 vacancy
Mgr.Customer Care (SE Asia & Other Mkts)
Mahindra Finance
posted 16hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Responsibilities Key Deliverables
- Assist / guide distributors in Service Parts Operations
- Implement policies and procedures in dealership network
- Assist distributors in concern resolution
- Ensure to achieve TAT, CSI, DSS CAPs Targets
- Channel capability building
- Achieve Spare Parts Lubricants revenue targets
- implement warranty policy and monitor warranty cost per Tractor
- Ensure campaign activities are completed in time
- Audit dealerships for processes and Warranty claims
- Ensure timely product feedback from dealers
- Ensure distributors get required support from HO in terms of literature, tools, diagnostics, catalogues, etc
- Help distributors grow business through Service Marketing activities
- Visit fleet operators along with Distributor to instill confidence in our products and services
- Experience
- 5-6 years
- Industry Preferred
- Tractor industry (Exports)
Employment Type: Full Time, Permanent
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Mahindra Finance Benefits
Health Insurance 
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