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Executive Housekeeper
Lyfe Hotels
posted 3mon ago
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Key skills for the job
Job Description
Key Responsibilities:
1. Housekeeping Supervision:
- Supervise and coordinate the work of the housekeeping staff, including room attendants, housekeeping assistants, and laundry staff.
- Create work schedules and assign tasks to team members.
- Train and develop housekeeping staff, ensuring they follow established standards and procedures.
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and orderliness.
2. Inventory Management:
- Monitor and manage housekeeping supplies and equipment, ensuring adequate stock levels.
- Maintain a record of inventory, and order supplies as needed.
- Ensure that cleaning equipment is in good working condition.
3. Quality Control:
- Ensure that guest rooms and public areas meet or exceed cleanliness standards.
- Address guest complaints or concerns related to housekeeping promptly and effectively.
- Implement and enforce quality control procedures.
4. Budget Management:
- Assist in preparing the housekeeping department budget.
- Monitor departmental expenses and work within budgetary constraints.
5. Staff Management:
- Recruit, train, and evaluate housekeeping staff.
- Maintain a positive and productive working environment.
- Conduct performance reviews and address performance issues as needed.
6. Guest Services:
- Collaborate with the front desk and other hotel departments to ensure guest requests are met promptly.
- Participate in resolving guest issues and concerns.
7. Safety and Compliance:
- Ensure that housekeeping operations comply with safety and hygiene regulations.
- Implement and maintain health and safety protocols for the department.
- Train staff on safety procedures and protocols.
8. Reporting:
- Prepare regular reports on departmental performance, including occupancy rates, cleanliness scores, and budget adherence.
- Provide reports and updates to hotel management.
Qualifications:
- Bachelors degree in Hotel Management or a related field is preferred.
- Proven experience in hotel housekeeping, with a track record of progressively increasing responsibility.
- Strong leadership and communication skills.
- Attention to detail and a commitment to maintaining high cleanliness standards.
- Knowledge of housekeeping equipment and cleaning techniques.
- Familiarity with hotel management software and systems.
- Ability to work under pressure and manage multiple tasks.
- Knowledge of local health and safety regulations.
Thank you for submitting your application! We will get back to you shortly.
Employment Type: Full Time, Permanent
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