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Smartstream IDLM Support Analyst
Luxoft
posted 26d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Support UK hours from (7am to 4pm) or (9am to 6pm) or (10am to 7pm) , as required.
Participate in overnight support rota (on call) , and weekend work (releases /support etc).
You will be a self motivator, who is able to take a task and progress it independently, or as part of a team.
Document technical requirements or processes to capture the configuration being performed.
Support and test technical systems/servers (shown below).
Work with third party software provider and work within pre-defined application standards and raise queries or tickets if software defects are identified with the software vendor
Apply industry experience and ensure the solution incorporates "best practice"
Work with neighbouring technology and project teams to ensure changes are rolled out in a co-ordinated manner which is non-disruptive to the business
Work in a coordinated manner around go-live activities, ensuring services are transitioned into the live production environment in a manner which is compliant with technology policy and non-disruptive to the business
Provide a level of post live support and assist with remediation where necessary
Work on key technical areas identified below.
Ensure defects are tracked and managed, with the appropriate team assigned any defects identified during the test phases
Highlight risks or concerns ensuring items are followed up or escalated appropriately
Daily system maintenance and Support (Server/ Database/ Patch)
Patch Import maintenance
Control-M Development & Support
Unix scripts/ Jboss scripts updates
Oracle packages creation
IDLM Match rule developments
Skills
Must have
Have experience of vendor application Smartstream Intraday Liquidity Management primarily, (or Smartstream Recs )
Have excellent communication skills, being able to converse with a wide variety of teams (unix/database/application)
Familiar with Change Requests, attending and representing on CAB and weekend rollout of code changes.
Control M application knowledge, jobs creation, administration, alerting, file move, file watchers , etc.
Oracle Sql scripting and oracle database concepts
Linux shell scripting and support.
Ability to package up and manage configuration/code changes into releases, and apply to production.
Jboss 7 server knowledge, configuration and support, and WAR file deployment.
JMS Queue processing and principles
GitHub software management
Be flexible, particularly when working on rolling out system changes in non-business hours and weekends.
Be a self-motivator, who is able to take a task and progress it independently, or as part of a team.
Have an understanding of banking concepts in relation to cash management and reconciliation.
Nice to have
Excellent communication skills.
Proactive and self-starting individual with high levels of ownership and accountability
Strong analytical skills with an ability to understand complex workflows.
Proven ability to organize and prioritise own workload and drive results.
The ability and confidence to demonstrate strong decision making skills/sound judgements
Flexibility to adapt to urgent tasks as well as undertaking longer-term solutions
Strong problem solving skills employing a logical approach
The ability to collaborate and partner across the firm
High attention to detail
Other
Languages
English: C1 Advanced
Employment Type: Full Time, Permanent
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What people at Luxoft are saying
Support Analyst salary at Luxoft
reported by
3
employees
₹6
L/yr - ₹14.5
L/yr
78%
more
than the average Support Analyst Salary in India
View more details
What Luxoft employees are saying about work life
based on 616 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Luxoft Benefits
Submitted by Company
Friendly Environment Global Relocation Luxoft Training Center Recognition and Evaluation Mentoring Program
Submitted by Employees
Health Insurance 
Work From Home 
Soft Skill Training 
International Relocation 
Job Training 
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