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Management Trainee - GSCO

0-3 years

₹ 9 - 14L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Mumbai

1 vacancy

Management Trainee - GSCO

Lupin

posted 8d ago

Job Description

Long Description

Job Title: Demand Planning and Customer Service Specialist - Institutional Business
Location: Airoli, Mumbai
Job Summary: We are seeking a highly motivated and detail-oriented professional to manage front-end demand planning and customer service activities for our institutional business. The role involves supporting customer focus and growth projects, contributing to our SBU system improvements, and assisting in strategic initiatives related to growth markets. Additionally, the candidate will be responsible for maintaining MIS for the entire SBU with a strong focus on OTIF, forecast accuracy, and forecast bias.
Key Responsibilities:

1. Demand Planning & Customer Service:


a. Manage front-end demand planning and forecasting activities for the institutional business
b. Ensure timely and accurate customer service support, addressing inquiries, order management, and issue resolution.
c. Collaborate with cross-functional teams to improve demand-supply alignment and inventory management.

2. Customer Focus & Growth Projects:

a. Support initiatives aimed at enhancing customer satisfaction and growth within SBU
b. Work closely with stakeholders to drive customer-centric strategies and optimize service levels.

3. System Improvement & Customization:

a. Assist in system improvement projects to enhance operational efficiency in the entire business.
b. Support customization projects that align with business requirements and customer needs.

4. Strategic Growth Market Projects:

a. Contribute to strategic initiatives that drive expansion in key growth markets.
b. Collaborate with internal teams to develop and implement business strategies.

5. MIS & Performance Metrics Management:

a. Maintain comprehensive MIS for the entire SBU operations.
b. Track and analyze key performance indicators such as OTIF, forecast accuracy, and forecast bias.
c. Provide actionable insights to improve forecasting and supply chain efficiency.

Qualifications & Skills:


a. Master s degree in Supply Chain Management, Business Administration, or a related field.
b. 2+ years of experience in demand planning, customer service, or supply chain operations.
c. Strong analytical and problem-solving skills with expertise in forecasting methodologies.
d. Proficiency in data management and reporting tools (Excel, SAP, or other ERP systems).
e. Excellent communication and stakeholder management abilities.
f. Ability to work in a fast-paced, dynamic environment with a proactive approach.

Preferred Experience:


a. Experience in the pharmaceutical industry
b. Experience in demand planning/supply planning
c. Exposure to strategic growth projects and system improvement initiatives.

Competencies
Innovation & Creativity
Strategic Agility
Result Orientation
Collaboration
Stakeholder Management
Customer Centricity
Developing Talent
Process Excellence
Masters In Business Administration
0-2


Employment Type: Full Time, Permanent

Read full job description

Prepare for Management Trainee roles with real interview advice

Top Lupin Management Trainee Interview Questions

Q1. Explain Mechanism of action of certain drug's? Check out which Drug's are related Example Cardiac drug or Diabetes
Q2. What you do when Fermenters are not get sterilized with standard Sterilization protocol?
Q3. 3. Which type of stationary phase used in HPLC
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What people at Lupin are saying

4.0
 Rating based on 1 Management Trainee review

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Management Trainee salary at Lupin

reported by 16 employees
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₹9 L/yr - ₹14 L/yr
60% more than the average Management Trainee Salary in India
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What Lupin employees are saying about work life

based on 6k employees
53%
59%
47%
95%
Flexible timing
Monday to Saturday
No travel
Day Shift
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Lupin Benefits

Submitted by Company
Diversity & inclusion
P.L.E.D.G.E
Learning & Development
Growth
Submitted by Employees
Job Training
Health Insurance
Free Transport
Soft Skill Training
Cafeteria
Free Food +6 more
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Mumbai Office
Lupin Limited, B/4 Laxmi Towers, Bandra Kurla Complex, Bandra (E) Mumbai
Maharashtra 400051
Mumbai Office
Lupin LImited, Kalptaru Inspire, 5th Floor, Off Western Express Highway, 400 055, Pipeline Rd, Vakola, Santacruz East Mumbai
Maharashtra 400055

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