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Lumina Datamatics

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3.2

based on 776 Reviews

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20 Lumina Datamatics Jobs

Real Time Analyst

Lumina Datamatics

 · 

3.2

 based on 776 Reviews

2-7 years

Mumbai

1 vacancy

Real Time Analyst

Lumina Datamatics

posted 4mon ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Social Media Marketing Operations Transportation WFM PowerPoint

+ 1 more

Job Description

  • 2+ years of RTA Experience with hands-on experience of IEX and inContact or similar WFM tools
  • Working knowledge of WFM tools like Verint, Genesys, Aspect and Calabrio etc. is an advantage.
  • Excel knowledge is compulsory with working knowledge of other MS Office tools like PowerPoint, Word and Outlook.
  • Complete understanding of overall operational activities including phone, email, chat, community, and social media support.
  • Clear communication skills to manage client and stakeholder conversations.
  • Team player as well as a skilled individual contributor.
  • Ability to work on flexible schedules aimed at supporting a 24 7 operation, with the expectation that there may be either Day, Afternoon or Night shifts across all days of the week.
Qualifications:
  • Any Graduate.
Salary:
  • Market competitive

Employment Type: Full Time, Permanent

Read full job description

Prepare for Real Time Analyst roles with real interview advice

Top Lumina Datamatics Real Time Analyst Interview Questions

Q1. What ecommerce companies you are aware of ? What is ecommerce for you? Why choose ecommerce as your field of career?
asked in Trainee interview
View answers (2)
Q2. How customers can prefer products in online shopping?
asked in Sales & Marketing interview
View answer (1)
Q3. there is 10 meter log, man cuts one meter log daily, how many days does he require to cut in all pieces?
asked in Seller Support Associate interview
View answer (1)
View all 21 questions

What people at Lumina Datamatics are saying

4.0
 Rating based on 1 Real Time Analyst review

Likes

Team work were I gain more knowledge about work

  • Salary - Good
    • +2 more
Dislikes

Job security because of there is no other option for RTA.

Read 1 Real Time Analyst review

Real Time Analyst salary at Lumina Datamatics

reported by 12 employees
₹3 L/yr - ₹5 L/yr
8% less than the average Real Time Analyst Salary in India
View more details

What Lumina Datamatics employees are saying about work life

based on 776 employees
57%
47%
72%
88%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Lumina Datamatics Benefits

Job Training
Work From Home
Cafeteria
Health Insurance
Soft Skill Training
Free Transport +6 more
View more benefits

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Lumina Datamatics Mumbai Office Locations

View all
Mumbai  (4)
Andheri Office
Knowledge Centre, 58, Rd Number 17, Marol MIDC Industry Estate, Andheri East, Mumbai, Maharashtra 400093, India Andheri
View on map
Andheri Office
Jogeshwari Vikhroli Link Road, Hanuman Nagar, Rup Nagar, Goregaon, Santacruz Electronic Export Processing Zone, Andheri East, Mumbai, Maharashtra 400065, India Andheri
View on map

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