Add office photos
Engaged Employer
i
This company page is being actively managed by
London Stock Exchange Group Team. If you also belong to the team, you
can get access from
here
London Stock Exchange Group
Compare
All Filters
222 London Stock Exchange Group Jobs
Senior Customer Learning Manager, Global Data & Feeds
5-9 years
Bangalore / Bengaluru
1 vacancy
Senior Customer Learning Manager, Global Data & Feeds
London Stock Exchange Group
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Partner with stakeholders across Customer Success, Marketing, Product teams, Content, and industry to ideate, create, and deliver impactful learning for your target customer audiences.
- Own and enhance customer curriculum by assessing learning needs for customers in your communities.
- Build and/or enhance customer curriculum materials, video scripts, and assets.
- Develop and/or author eLearning, articles, and learning videos.
- Ensure translated content is aligned to latest versions of learning path courses and support subtitling of videos if required.
- Deliver intermediate to advanced level classes.
- Coach/Support Associates delivering beginner level classes or Customer Success Managers covering non-English classes.
- Deliver and/or partner with internal/external experts on market topic webinars and manage all aspects from preparation to post session follow up activity.
- Review attendance stats, view rates customer feedback and act on insights.
- Market and promote content with stakeholders and networks to maximize impact.
Who you are :
- Fluent in English with clear pronunciation
- Strong customer and product workflow expertise in one or more of the following areas with preference to Real-Time:
- Real-Time data
- Quantitative Data Solutions
- Reference data and pricing services
- Digital Wealth Solutions
- Analytics
- 5+ years markets experience
- 5+ years experience with LSEG solutions or other enterprise data solutions.
- Undergraduate degree or related; CFA, MBA, or other relevant designations welcomed
- Demonstrated leadership qualities
- Enjoy coaching and elevating performance
- Proactive and resourceful
Skills you ll need:
- Solid professional writing and editorial skills (story telling experience a bonus)
- Strong digital presentation skills
- On-line presentation software (WebEx, Teams, Zoom.)
- Project management (organization, attention to detail, and planning)
- Have your finger on the pulse of market and industry trends
- A level of expertise and/or comfort with at least some of the following:
- Content : Fixed Income, ETI, OTC Derivatives, Entities data, Pricing, Corporate Actions, Economic data, Analytics
- Technology : Cloud (AWS, GCP, Azure), APIs, Python, SQL, FTP, Data Integration, and Implementation
- Personas : Developers, App Owners, Data Engineers, Quants, Business Analysts, Pricing and Risk
What you ll get :
- A global, diverse team of partners and mentors to support your success.
- A global platform to share and promote your ideas and learning creations.
- Flexible and supportive working environment.
- Career development and growth opportunities.
- Competitive benefits and incentives opportunities.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Learning Manager roles with real interview advice
What people at London Stock Exchange Group are saying
Learning Manager salary at London Stock Exchange Group
reported by
3
employees
with 11-20
years exp.
₹28
L/yr - ₹32
L/yr
181%
more
than the average Learning Manager Salary in India
View more details
What London Stock Exchange Group employees are saying about work life
based on 807 employees
Flexible timing
Monday to Friday
No travel
Day Shift
London Stock Exchange Group Benefits
View more benefits
Compare London Stock Exchange Group with
National Stock Exchange of India
Compare
Bombay Stock Exchange
Compare
Multi Commodity Exchange of India
Compare
HDFC Bank
Compare
ICICI Bank
Compare
State Bank of India
Compare
Reliance Industries
Compare
TCS
Compare
Infosys
Compare
Hindustan Unilever
Compare
Wells Fargo
Compare
HSBC Group
Compare
Cholamandalam Investment & Finance
Compare
SBI Cards & Payment Services
Compare
BNY
Compare
American Express
Compare
UBS
Compare
State Street Corporation
Compare
Motilal Oswal Financial Services
Compare
HDFC Sales
Compare
Similar Jobs for you
Senior Customer Learning Manager, Global Data & Feeds
5-9 Yrs
Bangalore / Bengaluru
Share an Interview