Customer Support Role - Google Adwords Project (1-2 yrs)

Job Details:

- Position: Customer Support Specialist

- Industry: Digital Marketing (AdWords Project)

- Work Model: Rotational 24x7 Shifts (5 Days Working, Rotational Weekly Offs)

- Eligibility Criteria:

- Education: Graduates & Above

- Experience: 1-2 years in Customer Service/Sales Role (AdWords Projects preferred)

- Communication: Excellent verbal & written skills

Other Skills:

- Ability to work under pressure and meet tight deadlines

- Strong communication and active listening skills

Key Responsibilities:

- Provide high-quality customer support via phone, chat, and email to high-profile customers.

- Resolve customer inquiries, troubleshoot issues, and ensure customer satisfaction.

- Proactively identify and solve problems while meeting/exceeding performance targets.

- Work in a fast-paced environment handling online interactions with customers.

AdWords Knowledge Requirements:

1. Account activation and optimization

2. Campaign optimization

3. AdWords reporting options

4. Account, campaign, budget, and keyword management queries

5. Looking for strong communication skills and experience into adwords.

Interested can contact - 8297121110