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JPMorgan Chase & Co.
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565 JPMorgan Chase & Co. Jobs
Payment Lifecycle Vice President
10-15 years
₹ 38.85 - 39L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Mumbai
1 vacancy
Payment Lifecycle Vice President
JPMorgan Chase & Co.
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary:
As a Payment Lifecycle VP - EMEA MCAS within our operations team, you will be responsible for monitoring transaction activity and control processing in the location. You will work closely with the technology team on new enhancements and functionalities, and partner with various stakeholders. You will support the management team to align the operational environment with the business strategy effectively, meeting service delivery and financial goals. You will also handle a team of transaction processing specialists and ensure high level of operational excellence.
Job Responsibilities:
- Experience operational areas within financial institutions; achieve a high level of operational excellence for the team (measured in terms of timeliness and accuracy of service delivery).
- Strengthen and monitor the control environment and ensure nil errors, fines, and losses. Handle 60 transaction processing specialists/team leaders/associates involved in processing cash transactions on core systems based on instructions received from clients.
- Manage the daily team, ensuring all deliverables and SLAs are completed correctly and issued to clients per the timetable.
- Provide timely information to stakeholders and clients on pending requests and possible impacts on other processes.
- Respond to client services/internal queries in a timely fashion to ensure all queries are logged and resolved within the appropriate time frame.
- Identify and escalate issues in a prompt and timely manner that may impact service. Take ownership and accountability to ensure service to the clients/brokers/internal hubs remains as per expectations.
- Identify and implement cost-saving measures. Identify risk and control measures.
- Adopt best practices by partnering with other transaction processing teams. Work closely within the team to ensure all the daily activities and checklists are completed.
- Leverage technology by means of system enhancements. Understand training needs/solutions and implement the same to maintain team skill sets and mobility.
- Manage expectations of direct reports as well as staff to maintain team morale. Escalate issues and challenges on time. Participate actively in new projects.
Required Qualifications, Skills and Capabilities: :
- Bachelors Degree with minimum 12 Years of Experience in a Bank/ Operations / Finance.
- Minimum 8 years of Team handling experience
- Good Communication skills - both written and verbal Good Interpersonal Skills
- Experience in Project Management
- Proactive and self Starter with ability to manage commitments;
- Good interpersonal skills to be able to communicate internally or externally and at all levels
- Local business knowledge in Core Cash and Trade products
- Background in controls and operational risks. Strong Microsoft Knowledge essential
- Will need to work in US shift timings
Employment Type: Full Time, Permanent
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People are getting interviews at JPMorgan Chase & Co. through
People are getting interviews through
(based on 438 JPMorgan Chase & Co. interviews)
Job Portal
Referral
Campus Placement
Company Website
Walkin
Recruitment Consultant
28%
20%
14%
13%
3%
3%
19% candidates got the interview through other sources.
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What people at JPMorgan Chase & Co. are saying
Rating based on 115 Vice President
reviews
Anonymous · Treasury
in Mumbai
Likes
Exposure to technology and learning is good. You can upgrade your skill set with big range of trainings.
Dislikes
Unethical practice on efficiency saves where they will reduce head count even when projects or process improvement initiatives are not implemented. Few ED (Executive Director) level members will give incorrect picture of achievement at the cost of employees stretching beyond their normal working hours and also compromising with quali..Read More
Read 115 reviewsVice President salary at JPMorgan Chase & Co.
reported by
3.8k
employees
with 8-23
years exp.
₹20
L/yr - ₹68
L/yr
At
par with the average Vice President Salary in India
View more details
What JPMorgan Chase & Co. employees are saying about work life
based on 5.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
JPMorgan Chase & Co. Benefits
Submitted by Company
Employee Programs Wellness Programs Health Care and Insurance Plans Family Care Retirement Savings Programs
Submitted by Employees
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JPMorgan Chase & Co. Mumbai Office Locations
Mumbai Office
Headquarter
JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East
Mumbai
Maharashtra 400098
Maharashtra 400098
Mumbai Office
aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai
Mumbai
400 064
400 064
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