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based on 5.7k Reviews

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565 JPMorgan Chase & Co. Jobs

Payment Lifecycle Manager/ Vice President

10-15 years

₹ 38.85 - 39L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Mumbai

1 vacancy

Payment Lifecycle Manager/ Vice President

JPMorgan Chase & Co.

posted 6d ago

Job Description

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
 
Job Summary:
As a Vice President within Payments Global Investigations team, you will directly be responsible for the day to day operations, including transaction processing, client service and database controls. You will be responsible for understanding the key metrics and risk components within each LOB and manage the team to meet the financial plans put forth by these LOB s, whilst partnering globally where the business operations/product are located. You will be accountable for maintaining staff and budget requirements.
Job Responsibilities:
  • Manage team performance and staff development.
  • Manage overall governance on the function, both people and process.
  • Ensure a daily review of all control execution aspects and track project completion.
  • Drive all teams towards the aligned goal and highlight bottlenecks. Manage client deliverables with a high level of timeliness and accuracy.
  • Develop an environment of continuous focus on quantifiable productivity and quality. Constantly and regularly review processes and performance with a focus on improving departmental competency/performance rating.
  • Review regularly procedures assuring new processes are documented. Identify business knowledge gaps and ensure everyone has ownership of deliverables.
  • Interact with global location managers in an effective and professional manner.
  • Monitor all relevant Management Information System data ensuring all issues have been resolved expediently.
  • Lead and manage multiple projects and publish status updates. Identify department strategy and plans related to broader organizational goals and direction.
  • Work directly with senior managers to identify technology, resource, and/or process needs. Identify opportunities for improvements in the process, recommend solutions, and take them to closure.
Required Qualifications, Skills and Capabilities:
  • Minimum 3 years of experience as a Vice President or equivalent in a Payments role focusing on payment processing, investigation, lifecycle, etc.
  • Experience in Work Queue management
  • Established background handling a diverse team composing of people managers and individual contributors, totaling to not less than 20 FTEs
  • Has strong people management skills, with ability to influence team and stakeholders alike.
  • Possesses a control and results-oriented mindset, with experience in proposing and leading process efficiencies
  • Has a strong business management and robust bend for governance/transformation.
  • Primarily, would support WHEM Shift and hence, should be amenable to working in Night hours and flexible to adjust as per business needs. Location would be NKP, Mumbai.

Employment Type: Full Time, Permanent

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JPMorgan Chase & Co. Interview Questions & Tips

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People are getting interviews at JPMorgan Chase & Co. through

(based on 438 JPMorgan Chase & Co. interviews)
Job Portal
Referral
Campus Placement
Company Website
Walkin
Recruitment Consultant
28%
20%
14%
13%
3%
3%
19% candidates got the interview through other sources.
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What people at JPMorgan Chase & Co. are saying

4.1
 Rating based on 115 Vice President reviews

Likes

Exposure to technology and learning is good. You can upgrade your skill set with big range of trainings.

Dislikes

Unethical practice on efficiency saves where they will reduce head count even when projects or process improvement initiatives are not implemented. Few ED (Executive Director) level members will give incorrect picture of achievement at the cost of employees stretching beyond their normal working hours and also compromising with quali..Read More

Read 115 reviews

Vice President salary at JPMorgan Chase & Co.

reported by 3.8k employees with 8-23 years exp.
₹20 L/yr - ₹68 L/yr
At par with the average Vice President Salary in India
View more details

What JPMorgan Chase & Co. employees are saying about work life

based on 5.7k employees
65%
88%
76%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

JPMorgan Chase & Co. Benefits

Submitted by Company
Employee Programs
Wellness Programs
Health Care and Insurance Plans
Family Care
Retirement Savings Programs
Submitted by Employees
Free Transport
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Work From Home +6 more
View more benefits

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JPMorgan Chase & Co. Mumbai Office Locations

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Mumbai Office
Headquarter
JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East Mumbai
Maharashtra 400098
Mumbai Office
aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai Mumbai
400 064
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