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Vendor Management - Associate
JPMorgan Chase & Co.
posted 1mon ago
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Job Description
You are a strategic thinker passionate about driving solutions in Vendor Management. You have found the right team.
As a Vendor Management Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will be responsible for the day-to-day oversight and operational management of third party partners/vendors by closely collaborating with internal and external parties.
Job Responsibilities:
- Partner with internal stakeholders (Tech & Digital), Sourcing, Legal, and external supplier partners to rationalize demand, strategize plans, consult tech partners, negotiate deals, and execute competitive bidding events.
- Facilitate the executive spend approval processes.
- Manage the competitive RFP process and Contract Lifecycle across the technology space in partnership with Sourcing.
- Interact regularly with partners and vendors to ensure service quality, system response, and other obligations are met, with responsibility for third-party risk oversight, including maintenance of procedures and enforcement of policies and contractual agreements.
- Manage vendor KPIs effectively, including Financial, Risk, Relationship, and Performance metrics.
- Build strong partnerships with internal partners and demonstrate subject matter expertise in supplier engagement-related matters.
- Ensure compliance with all defined policies and procedures, meeting all reporting and documentation standards.
- Enforce governance models for vendors and facilitate all relevant governance reporting and activities.
- Establish and oversee vendor financial management processes to support budget forecasting, vendor billing, and tracking of costs.
- Mediate and resolve escalated problems and contractual disputes with vendors and business stakeholders.
- Drive continuous improvement for Vendor engagement processes.
Required qualifications, capabilities, and skills:
- Demonstrate excellent relationship management, organizational and time management skills, and the ability to partner with internal stakeholders and external vendors to prioritize and deliver initiatives
- Ability to obsess about the overall customer experience and provide a world class vendor management service.
- Exemplary negotiation skills with attention to scope, cost management and contractual language.
- Ability to communicate and drive the strategic direction of the firm, delivering technology solutions that meet internal and external needs.
- Be a strong decision-maker and problem-solver with attention to detail and excellent logical thinking skills to understand and analyze business processes, identify risks, and propose solutions
- Be results-oriented, resourceful, and a go-getter who adapts quickly to changing environments and needs and proactively bring ideas to the table to drive efficiencies and engagement
- Promote a strong controls environment, adhere to risk/control, procedure, and process expectations, while appropriately delivering what s best for the customer
- Be a team player with strong collaboration skills, passionate about moving the business forward and supporting our teams and partners as needed
- Minimum 10 years of work experience, primarily in Technology Sourcing, Vendor Management.
- MBA or equivalent degree
- Strong competencies in use of MS Office packages (e.g., Excel, PowerPoint)
Preferred qualifications, capabilities, and skills:
- Working with clients and Project management experience would be beneficial
- Experience with third party risk oversight (preferred)
- Strong at Multi-Tasking and time management discipline
- Strong understanding of banking and departmental procedures, functions, and activities
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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