Technical Implementation Manager

You are a strategic thinker passionate about driving solutions in Technical Implementations . You have found the right team.

As a Technical Implementations Manager I within the Chase Merchant Services team, you will oversee a queue of Integration Testing efforts, monitor client activity in the Test environment, and handle general client maintenance activities. Your role will also involve troubleshooting technical issues and conducting tests on our proprietary platforms such as Orbital Gateway, Tandem, Stratus, and Commerce across various business lines. You will be tasked with ensuring timely deliverables and managing escalations effectively. Collaborating closely with the Payment Network Office, TI Leadership, TI Governance, Business Development, and Relationship Managers across the organization will be a key part of your role, particularly in relation to pre-production activities for new and existing clients preparing to process credit/debit card transactions with major card brands. Your success will be measured by your ability to take accountability, demonstrate ownership, and show client obsession across your assigned segment. Building confidence, influencing others, and cultivating strong working relationships will be essential for your success in this role.

Job Responsibilities:

Required qualifications, capabilities and skills: