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Engaged Employer

JPMorgan Chase & Co.

Compare

4.0

based on 6.2k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Financial Services Company - 2024

669 JPMorgan Chase & Co. Jobs

Technology Support II-Oracle/SQL/AWS

JPMorgan Chase

4.0

based on 6.2k Reviews

2-7 years

Mumbai

1 vacancy

Technology Support II-Oracle/SQL/AWS

JPMorgan Chase & Co.

posted 7d ago

Job Role Insights

Flexible timing

Key skills for the job

Python Automation Testing Operations Information Technology Splunk Admin Business Operations

+ 4 more

Job Description

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Oracle/SQL/AWS Technology Support II team member in Commercial Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.

Job responsibilities

Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Hands-on experience on AWS, Oracle SQL
Expert in UNIX shell, Perl, Python, or similar scripting languages.
Design, code, test and deliver software to automate manual operational work (Kafka, Java etc)
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework

Preferred qualifications, capabilities, and skills

Knowledge of one or more general purpose programming languages or automation scripting
Knowledge of Dynatrace, Splunk, Grafana and Geneos is added advantage
Experience supporting mission-critical in financial services industry, particularly in a merchant servicing environment, is a big plus.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Technology roles with real interview advice

Top JPMorgan Chase & Co. Technology Interview Questions

Q1. A rat has 3000 gm of rice, he has to travel a distance of 3000m, he eats 1gm rice/m, his maximum carrying capcity is 1000 gm,how should he t ... read more

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asked in Software Engineer interview

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asked in Summer Intern interview

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What people at JPMorgan Chase & Co. are saying

Technology salary at JPMorgan Chase & Co.

reported by 2 employees

₹13.4 L/yr - ₹17.1 L/yr

6% less than the average Technology Salary in India

View more details

What JPMorgan Chase & Co. employees are saying about work life

based on 6.2k employees

64%

87%

76%

73%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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JPMorgan Chase & Co. Mumbai Office Locations

View all

Mumbai (5)

Mumbai Office

Headquarter

JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East Mumbai
Maharashtra 400098

Mumbai Office

aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai Mumbai
400 064