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669 JPMorgan Chase & Co. Jobs

Technology Support II-Oracle/SQL/AWS

2-7 years

Mumbai

1 vacancy

Technology Support II-Oracle/SQL/AWS

JPMorgan Chase & Co.

posted 7d ago

Job Description

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Oracle/SQL/AWS Technology Support II team member in Commercial Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
  • Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
  • Improve operational stability and availability through participation in problem management
  • Monitor production environments for anomalies and address issues utilizing standard observability tools
  • Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
  • Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
  • 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
  • Hands-on experience on AWS, Oracle SQL
  • Expert in UNIX shell, Perl, Python, or similar scripting languages.
  • Design, code, test and deliver software to automate manual operational work (Kafka, Java etc)
  • Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
  • Exposure to observability and monitoring tools and techniques
  • Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
  • Knowledge of one or more general purpose programming languages or automation scripting
  • Knowledge of Dynatrace, Splunk, Grafana and Geneos is added advantage
  • Experience supporting mission-critical in financial services industry, particularly in a merchant servicing environment, is a big plus.

Employment Type: Full Time, Permanent

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Top JPMorgan Chase & Co. Technology Interview Questions

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What people at JPMorgan Chase & Co. are saying

Technology salary at JPMorgan Chase & Co.

reported by 2 employees
₹13.4 L/yr - ₹17.1 L/yr
6% less than the average Technology Salary in India
View more details

What JPMorgan Chase & Co. employees are saying about work life

based on 6.2k employees
64%
87%
76%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

JPMorgan Chase & Co. Benefits

Submitted by Company
Employee Programs
Wellness Programs
Health Care and Insurance Plans
Family Care
Retirement Savings Programs
Submitted by Employees
Free Transport
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Work From Home +6 more
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JPMorgan Chase & Co. Mumbai Office Locations

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Mumbai Office
Headquarter
JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East Mumbai
Maharashtra 400098
Mumbai Office
aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai Mumbai
400 064

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