AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Engaged Employer
i
This company page is being actively managed by
JPMorgan Chase & Co. Team. If you also belong to the team, you
can get access from
here
JPMorgan Chase & Co.
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
All Filters
669 JPMorgan Chase & Co. Jobs
Technology Support III
JPMorgan Chase & Co.
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Commercial & Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
- Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
- Supports the day-to-day maintenance of the firm s systems to ensure operational stability and availability
- Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
- Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
- Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
- Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
- Experience in observability and monitoring tools and techniques.
- Hands-on Production Support experience with multiple AWS, services like EC2, S3, EKS, SNS, Cloudwatch etc, Unix, Database and Shell scripting knowledge. Experience in supporting distributed and/or cloud/AWS applications, h ands on with Unix Commands, Shell scripting and SQL.
- Proficient in writing SQL queries and understanding Oracle DB concepts indexing and execution plan. Knowledge of scheduling tools Autosys/Control-M. Hands on experience in writing automation utilities using shell scripting/python or any other tool
- Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
- Experience with one or more general purpose programming languages and/or automation scripting
- Working understanding of public cloud. Greatly valued if AWS Certified in Cloud Practitioner.
- Exposure to monitoring (SLA/Flow/Milestone) & Visualization tools like Geneos, Grafana, Splunk, Kibana, AWS Cloudwatch etc. Exposure to application performance monitoring tools (AppDynamics/Dynatrace).
- Exposure to ServiceNow tool/Environment. Exposure to deploy, monitor and support cloud based applications
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Technology roles with real interview advice
Top JPMorgan Chase & Co. Technology Interview Questions
Q1. A rat has 3000 gm of rice, he has to travel a distance of 3000m, he eats 1gm rice/m, his maximum carrying capcity is 1000 gm,how should he t ... read more
asked in
Associate interview
Q2. Split Binary String Problem Statement Chintu has a long binary string str . A binary string is a string that contains only 0 and 1. He cons ... read more
asked in
Software Engineer interview
Q3. There are 8 bottles of milk out of which one bottle is poisoned. What will be the minimum number of persons required to find the poisoned bo ... read more
asked in
Summer Intern interview
What people at JPMorgan Chase & Co. are saying
Technology salary at JPMorgan Chase & Co.
reported by
2
employees
₹13.4
L/yr - ₹17.1
L/yr
6%
less
than the average Technology Salary in India
View more details
What JPMorgan Chase & Co. employees are saying about work life
based on 6.2k employees
Flexible timing
Monday to Friday
No travel
Day Shift
JPMorgan Chase & Co. Benefits
Submitted by Company
Employee Programs Wellness Programs Health Care and Insurance Plans Family Care Retirement Savings Programs
Submitted by Employees
View more benefits 
Compare JPMorgan Chase & Co. with
Morgan Stanley
Compare
Goldman Sachs
Compare
TCS
Compare
Bank of America
Compare
Amazon
Compare
Compare
Accenture
Compare
Deloitte
Compare
Deutsche Bank
Compare
Oracle
Compare
Capgemini
Compare
Barclays
Compare
Infosys
Compare
Microsoft Corporation
Compare
Wells Fargo
Compare
HSBC Group
Compare
UBS
Compare
Bajaj Finserv
Compare
Cholamandalam Investment & Finance
Compare
Citicorp
Compare
Similar Jobs for you
JPMorgan Chase & Co. Mumbai Office Locations
Mumbai Office
Headquarter
JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East
Mumbai
Maharashtra 400098
Maharashtra 400098
Mumbai Office
aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai
Mumbai
400 064
400 064
Data Programming Associate, JP Morgan, Bengaluru
3-7 Yrs
₹ 20 - 35L/yr
Bangalore / Bengaluru
JP Morgan Chase - Credit Risk Analyst - Commercial Banking Risk - Middle Market (1-3 yrs)
1-3 Yrs
JP Morgan Chase - Securities Services Role - Client Data Distribution Product Development (0-1 yrs)
0-1 Yrs
JP Morgan Chase - Operations Analyst - Trading Services (6-12 yrs)
6-12 Yrs
Share an Interview