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JPMorgan Chase & Co.

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4.0

based on 6.2k Reviews

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681 JPMorgan Chase & Co. Jobs

Technology Support II-Unix/AWS

JPMorgan Chase

4.0

based on 6.2k Reviews

2-7 years

Mumbai

1 vacancy

Technology Support II-Unix/AWS

JPMorgan Chase & Co.

posted 20d ago

Job Role Insights

Flexible timing

Key skills for the job

Digital Marketing Transcription Teaching DevOps Python AWS

+ 22 more

Job Description

Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Proficiency in Unix/Linux operating systems
Strong command of scripting languages such as Shell, Python, or Perl for automation tasks
Experience with database technologies including SQL and Oracle
Knowledge and hands on experience on either AWS or GKP cloud based systems (Cloud Certified).
Knowledge of monitoring tools like Geneos, Splunk or Dynatrace for performance monitoring and troubleshooting Terraform
Familiarity with version control systems such as Git Bitbucket
Understanding of networking concepts and protocols (TCP/IP, HTTP, DNS)
Exposure to job scheduling tools like Control-M or Autosys and APM
Knowledge of payment processing systems and protocols (ISO 8583, SWIFT, ACH)
Experience with ticketing systems such as ServiceNow or JIRA for incident tracking and resolution

Preferred qualifications, capabilities, and skills

Knowledge of one or more general purpose programming languages or automation scripting
Having experience on observability and telemetry tools like Datadog, grafana is highly desirable.
Having SRE/DevOps mindset with knowledge around SLI, SLO, Error Budgeting
Familiarity with ITIL framework and incident management processes
Knowledge of payment processing systems and protocols (ISO 8583, SWIFT, ACH)

Employment Type: Full Time, Permanent

Read full job description

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