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JPMorgan Chase & Co.
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640 JPMorgan Chase & Co. Jobs
Loan Servicing - Team Member
JPMorgan Chase & Co.
posted 5hr ago
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Job Description
Loan Servicing Specialist - Team Member, a pivotal role within our Loans group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment.
Job Summary
As a Loan Servicing Specialist - Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation and to make a significant impact on our operations
Job Responsibilities
- Adhere to established QUALITY & QUANTITY SLAs consistently.
- Ensure 100% compliance with process-related policies, guidelines, and controls.
- Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently.
- Support the secondary trading desk with trade booking and settlements.
- Liaise with bank departments and external contacts, including Borrowers and Trustees.
- Follow up timely with agents or customers for any missing notifications.
- Complete all funding within the SLA on the same day.
- Serve as the SME and first internal POC for process-related queries and clarifications.
- Act as the first point of escalation for process-related issues from customers.
- Pay attention to detail to ensure all documents are processed correctly.
- Identify changes to processes to improve productivity and efficiency.
Required Qualifications, Skills and Capabilities
- Hold a Bachelor s degree in Finance or a related field, or possess equivalent work experience.
- Minimum 6 months of experience in the Financial Services industry with a proven track record of delivery.
- Understand business financial statements, cash flow capacity, and loans across various industries and business types.
- Exhibit strong research, analytical, and comprehension skills to analyze large data sets.
- Manage clients effectively, build partnerships, and lead while dealing with multiple stakeholders simultaneously.
- Utilize effective time management and prioritization skills to achieve business objectives.
- Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments.
Preferred qualifications, skills and capabilities
- Build relationships with clients, internal partners, and peers effectively.
- Recognize issues or problems that need to be escalated promptly.
- Develop domain learning and exhibit strong interpersonal and communication skills.
- Apply analytical thinking and problem-solving skills effectively.
- Understand the product lifecycle and area product management thoroughly.
Employment Type: Full Time, Permanent
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What people at JPMorgan Chase & Co. are saying
Rating based on 95 Team Member
reviews
Anonymous · Customer Success, Service & Operations
in Hyderabad / Secunderabad
Likes
Job satisfaction
- Salary - Good
+5 more
Dislikes
Politics corporate are and depends on their intrest promotions
Team Member salary at JPMorgan Chase & Co.
reported by
325
employees
with 2-8
years exp.
₹1.5
L/yr - ₹7.3
L/yr
19%
more
than the average Team Member
Salary in India
View more details
What JPMorgan Chase & Co. employees are saying about work life
based on 6k employees
Flexible timing
Monday to Friday
No travel
Day Shift
JPMorgan Chase & Co. Benefits
Submitted by Company
Employee Programs Wellness Programs Health Care and Insurance Plans Family Care Retirement Savings Programs
Submitted by Employees
View more benefits 
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