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Engaged Employer

JPMorgan Chase & Co.

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4.0

based on 6k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Financial Services Company - 2024

626 JPMorgan Chase & Co. Jobs

Quality Control - Team Member

JPMorgan Chase

4.0

based on 6k Reviews

6-9 years

Bangalore / Bengaluru

1 vacancy

Quality Control - Team Member

JPMorgan Chase & Co.

posted 4d ago

Job Role Insights

Flexible timing

Key skills for the job

Product Management Analytical Chemistry Home Loans Financial Services Reconciliation Cash Flow

+ 3 more

Job Description

As a Loan Servicing Specialist - Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro Past Due Reconciliation and to make a significant impact on our operations

Job Responsibilities

Adhere to established QUALITY QUANTITY SLAs consistently.
Ensure 100% compliance with process-related policies, guidelines, and controls.
Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently.
Support the secondary trading desk with trade booking and settlements.
Liaise with bank departments and external contacts, including Borrowers and Trustees.
Follow up timely with agents or customers for any missing notifications.
Complete all funding within the SLA on the same day.
Serve as the SME and first internal POC for process-related queries and clarifications.
Act as the first point of escalation for process-related issues from customers.
Pay attention to detail to ensure all documents are processed correctly.
Identify changes to processes to improve productivity and efficiency.

Required Qualifications, Skills and Capabilities

Hold a Bachelor s degree in Finance or a related field, or possess equivalent work experience.
Minimum 6 months of experience in the Financial Services industry with a proven track record of delivery.
Understand business financial statements, cash flow capacity, and loans across various industries and business types.
Exhibit strong research, analytical, and comprehension skills to analyze large data sets.
Manage clients effectively, build partnerships, and lead while dealing with multiple stakeholders simultaneously.
Utilize effective time management and prioritization skills to achieve business objectives.
Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments.

Preferred qualifications, skills and capabilities

Build relationships with clients, internal partners, and peers effectively.
Recognize issues or problems that need to be escalated promptly.
Develop domain learning and exhibit strong interpersonal and communication skills.
Apply analytical thinking and problem-solving skills effectively.
Understand the product lifecycle and area product management thoroughly