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Engaged Employer

JLL

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4.1

based on 4.8k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Construction Company - 2024

301 JLL Jobs

Senior Facility Executive - Soft Services

JLL

4.1

based on 4.8k Reviews

5-8 years

₹ 4.8 - 5.95L/yr (AmbitionBox estimate)

Pune

1 vacancy

Senior Facility Executive - Soft Services

JLL

posted 7hr ago

Job Role Insights

Flexible timing

Key skills for the job

Hospital Administration Project Management Operations MS Office Scheduling Investment Management

+ 4 more

Job Description

Directly support Facility Manager with on-going facility and team related responsibilities, including, but not limited to:

Assist with budgetary requests, analysis, and reporting.

Work with team members to identify and respond to any financial or budgeting related issues.

Helps support facility specific cost savings targets to contribute to the account achieving significant savings.

Supports requests associated with Jones Lang LaSalle Management, Operations and Financial audits.

Provides support for guests, visitors, and employees at client location.

Assists with receiving and dispatching of work requests to technical staff, vendors, or other services providers.

Resolves problems associated with all services including
- Soft Services,
- House keeping
- janitorial,
- food service,
- coffee services,
- parking,
- vending,
- conference rooms, cubes as well as interior and exterior furnishings, fixtures, and equipment.

Coordinates special events in support of client

Provides support for meetings and conference room reservations, as needed.

Assists with the coordination and scheduling of maintenance activities.

Assists management and staff with operational reporting, budgeting, financial systems, purchasing as necessary.

Provides facility specific assistance to the project management team as needed or requested.

Acts as an interface with client, visitors, and guests.

Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.

Ensures delivery of committed services and overall satisfaction with Jones Lang LaSalle performance. Demonstrate leadership, responsiveness, and creativity in finding solutions for service delivery.

Reads and understands the applicable Service Level Agreements, helps achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys.

Seeks to continuously improve processes, systems, and overall client satisfaction.

Provides direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed.

Required Knowledge, Skills and Abilities (KSA)

Superior customer service skills and orientation

Ability to maintain professionalism at all times under stressful situations

Ability to plan and manage work under time constraints

Ability to multitask and work without direct supervision

Proficient in MS Office, and possess strong written, verbal and people skills

Strong organizational skills and collaborative style needed

Must be proficient at Excel Spreadsheets and administrative capability of customizing administrative reports

Ensure accuracy and timely updates to all database files (contacts, contracts, vendors, landlords, emergency files, etc.), and recurring client and Sr. Facility Manager documentation and reporting requirements; in supporting all areas of Property Management Operations/Administration.

Education/training

5 Years Experience,
Basic Knowledge of MS word (Word, Excel, Email, Outlook)

Bachelor s degree preferred.

Employment Type: Full Time, Permanent

Read full job description

JLL Interview Questions & Tips

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What people at JLL are saying

4.4

Rating based on 80 Senior Facility Executive reviews

Anonymous · Administration & Facilities in Pune

Likes

Job security and facilities

Dislikes

No any contact information of HR Even Site representative do not know who is their HR partner. Partiality between each other. U turn even if mentioned on your offer latter.