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Integrations Support Specialist (Corrigo)
JLL
posted 30d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- The delivery and ownership of core services and APIs that serves as the Enterprise backbone for applications like Corrigo and peripheral interfaces and applications
- Configure, design, and troubleshoot intricate integration efforts and the interoperability of various technology stacks.
- Working closely with Business Analyst in translating business demands into technical deliverables and execution.
- Collaborate and review code with other developers within the engineering practice to ensure each integration maintains a consistent level of quality and standards.
- Personal development
- Fully understand the products, workflows, features, relationships and how these are used by our broader customer base
- Stay up to date on new features releases, known issues, work arounds and processes (Release Management)
- Interact with departments related to and connected to support to build relationships and discover opportunities for cross-departmental collaboration and growth
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- Troubleshoot to determine the root cause of reported issues
- Perform operational database provisioning tasks against Corrigo Instances
- Be the liaison between Tier 2 Support team and upper-level Tech Ops and Engineering resources
- 3 years of strong technical integration experience supporting complex applications
- Troubleshoot and debug technical issues, providing timely resolutions.
- Proven ability to investigate and document high visibility issues for escalation
- Ability to explain complex situations to a wide audience
- Coding experience a plus (SQL, HTML, XML)
- Experience with SQL Server Management Studio a plus
- Strong analytical and troubleshooting skills
- Solution design and development skills
- Excellent attention to detail
- Independently motivated
- Ability to multi-task in a fast-paced environment
- Preferred: working knowledge of the Corrigo or IWMS related applications
Employment Type: Full Time, Permanent
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