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318 JLL Jobs
Guest Relation Executive
JLL
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Excellent communication skills.
- Strong customer service drive.
- Outstanding problem solving skills.
- Able to work flexible hours.
- Quick learner and ability to motivate self.
- Proven working experience as a guest relation Executive.
- Confidently able to present to clients.
- Hands-on experience in using visitor management software and MS office.
- Strong team player within a customer service team environment.
- Responsibilities of Guest Relation Executive
- The role of the FOE is to deliver an integrated experience, be a single point of contact at the re-ception, provider employee and guest service with bespoke support & have updated infor-mation of floors and events being hosted at specific sites.
- Visitor Management
- Provide a welcoming approach to all visitors, accommodating the visitors, identifying the host and facilitating collection. This includes logging in and out any client visitors and / or referring them to them to relevant Client host.
- Issue of entry passes and providing visitors with a clear and comfortable and understanding of the rules governing access to host or the building
- All staff will always be appropriately presented with standard uniform
- Regular Reconciliation of all Access cards and Badges issued to visitors/employee and Cli-ents.
- Precise information about building structure, emergency exit and daily client visits or events being hosted at site location.
- Manage the Front Office in most professional manner, directing and coaching staff to en-sure pleasant experience to all visitors/Clients.
- Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement.
- Ensuring reconciliation of all Client/Employee badges issued on daily basis.
- Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior.
- Ensure training of front office staff on VMS and GAP process and Policy.
- Guiding the Client Host Team to raise request on SEP/Safe tool for all Visits.
Employment Type: Full Time, Permanent
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What people at JLL are saying
Rating based on 6 Guest Relation Executive
reviews
Anonymous · Administration & Facilities
in Hyderabad / Secunderabad
JLL had lenience on some workdays.
- Skill development - Good
They are not employee centric. They have very little hike for the freshers in INDIA and wants you to work beyond.
- Promotions - Bad
Guest Relation Executive salary at JLL
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