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Account Director
JLL
posted 16hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Be the single point of contact for Jones Lang LaSalle s service delivery and as the escalation point in India
Be accountable for the service delivery to meet the contractual obligations of Jones Lang LaSalle in India
Manage relationships with key stakeholders in Expedia s organization in Bangalore, Mumbai, Gurgaon, and organize regular business review with them
Develop and implement, together with the Regional Account Director, a business plan which meet Expedia s outsourcing and Jones Lang LaSalle s objectives for the account in India.
- Ensure the adherence to the contract.
- Be responsible for the achievement of the key performance indicators, service levels and other measures as contracted.
- Implement and manage the change control process.
- Manage the governance process for the account in India
- Assist Expedia with the development of the property budgets and forecasts in accordance with the financial timetable.
- Be responsible for achievement of the agreed financial targets for the account; revenue, expenses and debtors targets (JLL plan)
- Meet the agreed growth targets for the account.
- Look for opportunities to cross-sell services.
- Responsible for collection of fees from client and tracking of outstanding payments.
- Be responsible for the direct management of all resources involved in the delivery of services. e.g., recruitment, performance assessment etc.
- Actively manage the professional development of all direct reports.
- Prepare and implement a Succession Plan for the account.
- Be responsible for the implementation of technology systems to support service delivery. Ensure the required reporting from the systems.
- Develop and implement standard operating procedures and processes for the account.
- Develop, implement and manage all regional initiatives and programs for the account.
- Drive client specific initiatives such as savings targets, benchmarking and best practices.
- Source, transfer and implement best practices to the account.
- Drive regional consistency in the account e.g., in reporting, standard operating procedures, systems and HR practices.
- Establish consistency in the monthly reporting in each country.
- Take part in the development of the regional reporting to the satisfaction of Expedia.
Employment Type: Full Time, Permanent
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Referral
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Company Website
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33%
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17%
9%
4%
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18% candidates got the interview through other sources.
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What people at JLL are saying
Rating based on 1 Account Director
review
Anonymous · Integrated Facility Management
in Pune
Likes
Here we have opportunities to learn things across diverse lines. The team is supportive and have a culture of collaborative approach
Dislikes
None. It is great place to work
Read 1 reviewAccount Director salary at JLL
reported by
13
employees
with 18-27
years exp.
₹20
L/yr - ₹50
L/yr
63%
more
than the average Account Director Salary in India
View more details
What JLL employees are saying about work life
based on 4.6k employees
Flexible timing
Monday to Saturday
No travel
Day Shift
JLL Benefits
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