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JLL
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284 JLL Jobs
Front Office Executive
JLL
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Excellent communication skills.
- Strong customer service drive.
- Outstanding problem solving skills.
- Able to work flexible hours.
- Quick learner and ability to motivate self.
- Proven working experience as a guest relation Executive.
- Confidently able to present to clients.
- Hands-on experience in using visitor management software and MS office.
- Strong team player within a customer service team environment.
- Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
- Site personnel are notified of guest s arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
- Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.
- Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures.
- Ensure Accenture specific processes/manuals is followed
- Visitor admission is properly authorized
- Maintained visitor log book and book taxis if required
- Assisting with special needs for visitors with disabilities.
- Ensuring basic cleanliness of lobby, lifts and public area.
- Ensure the laptop details are scanned and check for Govt. ID s.
- Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.
- Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival
- Client safety and security protocols are followed
- Daily reconciliation & shredding of daily badges.
- Participate in Emergency Evacuation procedures including crisis management and business continuity.
Employment Type: Full Time, Permanent
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What people at JLL are saying
Rating based on 39 Front Office Executive
reviews
Anonymous · Administration & Facilities
in Kolkata
Collegues are supportive and friendly.
This organisation does not give value to the on site employees as per my experience. They will not support you at all if the contract will not get renewed with the client or if the client does cost cutting from the various departments. JLL will just say you have 2 months of time so find your own way. HR's are not at all supportive th..Read More
- Salary - Poor
Front Office Executive salary at JLL
What JLL employees are saying about work life
JLL Benefits
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