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Lead SMB Revenue Enhancement & Retention
Jio
posted 7d ago
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Key skills for the job
Job Description
1.Minimize customer churn by providing appropriate solutions
2. Design effective collection management
3. Develop appropriate tools, processes and alerts to minimize
regulatory related churn such as negative verification, DND violation,
CAF non-compliance, etc
4. Conduct root cause analysis to eliminate churns due to repetitive
generic issues
5. Identify opportunities for cross sell and upsell
6. Identify triggers and develop programs to prevent revenue erosion and
leakage
7. Design and drive initiatives and programs to drive business and
revenue
8. Create and drive programs for cross sell and upsell
9. Evaluate effectiveness of programs 15 - 20 years
Skills & Competencies :
2. Design effective collection management
3. Develop appropriate tools, processes and alerts to minimize
regulatory related churn such as negative verification, DND violation,
CAF non-compliance, etc
4. Conduct root cause analysis to eliminate churns due to repetitive
generic issues
5. Identify opportunities for cross sell and upsell
6. Identify triggers and develop programs to prevent revenue erosion and
leakage
7. Design and drive initiatives and programs to drive business and
revenue
8. Create and drive programs for cross sell and upsell
9. Evaluate effectiveness of programs 15 - 20 years
Employment Type: Full Time, Permanent
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Recruitment Consultant
32%
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14%
9%
6%
1%
16% candidates got the interview through other sources.
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based on 21.8k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
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