Program Manager - Compliance

.In this role, the successful candidate will thoroughly investigate operational incidents, allegations related to violations in policy, and develop robust and timely case reports and metrics, as needed.Responsibilities:Manage and lead compliance investigations including data review, conducting interviews of potential witnesses and subjects of the case, and drafting investigation reportsAssist with determining root cause analysis and recommending corrective action plans that address concerns or errors potentially discovered in the investigationOversee operational matters and perform other operational reviews, ensuring they are executed in a sensitive and confidential manner and with the highest levels of integrity, efficiency, and respectability, using investigating tools and methodologiesManage R1 s hotline system to ensure that all incoming complaints and concerns are timely and carefully handled, and appropriate follow-up action is takenAssist with reviewing the compliance mailbox intake system and respond to inquiries as appropriateManage the security and storage of information, evidence, and documents related to investigationsAssist with preparing reports on investigation related metrics on an ad-hoc basis for presentation to senior managementAssist Compliance, and HR as necessary, to ensure the effective and efficient functioning of the investigation process and any other related duties as assigned from time to timeStay informed of relevant compliance investigation best practicesAssist the global Integrity & Ethics team in the development and distribution of compliance-related training materials and integrity insights

Required Qualifications:

Master s Degree or PGDM or CA, LLB/LLMMinimum of 7 years of experience in leading compliance investigations or forensic analysis/auditingAbility to read, comprehend and interpret detailed, complex written material and review dataAbility to simultaneously consider numerous facts, perceive patterns and relationships, develop theories about past occurrences based on numerous pieces of information or evidence, compare and interpret information, recognize and examine discrepancies, and draw logical conclusionsAbility to interview investigation subjects and witnesses and extract relevant information that is critical to an investigationAbility to manage time to prioritize and combine investigations when practicable to ensure timely completionFlexibility to work across multiple time zones when requiredExcellent writing, communication, and analytical skillsAbility to handle several cases at one timeAbility to demonstrate cultural sensitivity through tact and courtesy when dealing with individuals from various social, cultural, racial, and economical backgroundsAbility to work cooperatively as part of a teamAbility to prepare clear, concise written reportsDesired Qualifications:Master s Degree, LLB/LLMRelevant professional certifications such as CFE, CAMSRevenue cycle management experience can be an added advantage.