Sales Coordinator

Key Responsibilities:

1. Lead Generation and Customer Outreach:
• Call potential customers to explain the benefits and features of the brokerage application.
• Identify customer needs and suggest suitable plans or services.
• Maintain a list of prospective clients and follow up on leads regularly.
2. Customer Support and Query Resolution:
• Address customer queries related to account creation, app features, or stock market basics.
• Assist customers in downloading and using the application effectively.
• Provide accurate information to build customer trust and confidence.
3. Sales and Target Achievement:
• Persuade customers to open accounts and start trading using the application.
• Achieve monthly sales and call targets as assigned by the management.
4. Documentation and Reporting:
• Record details of each call and update the CRM system with customer data.
• Prepare daily and weekly performance reports.

Qualifications and Skills:

• Education: High school diploma or graduate (preferred in commerce or finance).
• Experience:
• Previous experience as a telecaller or in sales is an advantage.
• Basic knowledge of the stock market and trading platforms is desirable.
• Skills:
• Excellent verbal communication skills in [Languages - e.g., English, Hindi].
• Strong persuasive skills and ability to handle rejections.
• Basic computer skills and familiarity with CRM systems or call logging tools.