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Senior System Administrator
IT By Design
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Work from office
Rotational shifts
Education and Experience
- 2-3 years of IT or related domain
- Excellent written and verbal communication skills
- Excellent customer service skills
- Education: Graduate (Any stream) preferably in computer science or a related field
- At least 2 years of experience in end-user technical support
Responsibilities:
- Provide professional IT support to customers with a focus on customer service
- Monitoring IT infrastructure of clients and administration.
- Drive problem investigations and resolution as required.
- Excellent hands-on Office 365 and triaging around it.
- Troubleshooting RDS Server related issues (RDS Platforms).
- Basics of Windows server issues.
- Basics of Networking -- firewalls, switches, and access points.
- Knowledge of SharePoint, network Drive related issues, One Drive (slowness, user access , Deletion)User
account mgmt.
- Printer Management
- Analyze network alerts and diagnose network errors.
- Good knowledge of MS-Office, Outlook and various Windows OS versions.
- Good to have ---Manage and troubleshoot Physical and Virtual servers.
- Plan on upgrades and updates of infrastructure.
- Resolve all tickets in a timely and professional manner while meeting expectations specified
in customer Service Level Agreements (SLA).
Employment Type: Full Time, Permanent
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What people at IT By Design are saying
Rating based on 46 Senior System Administrator
reviews
Anonymous · Engineering - Hardware & Networks
in Chandigarh
Having a coaching culture in the workplace is fantastic. It helps when there's a supportive environment where everyone helps each other improve. Employees receive guidance and feedback to grow both personally and professionally. Coaching culture creates a positive atmosphere where individuals thrive and succeed together.
- Salary - Excellent
I don't have any comments on this matter.
Senior System Administrator salary at IT By Design
What IT By Design employees are saying about work life
IT By Design Benefits
Competitive Pay Generous Benefits Package Personal and Professional Development 
Cafeteria Team Outings 
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