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4.2

based on 1.1k Reviews

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36 ISS Facility Services Jobs

Facility Manager/Site Lead

10-12 years

₹ 9 - 13L/yr

Navi Mumbai

1 vacancy

Facility Manager/Site Lead

ISS Facility Services

posted 15hr ago

Job Description

Role & responsibilities


  1. Facility Operations Management:
    • Oversee all facility operations at Pharma ( Unit no 1, 2 & 3 API , Formulation & Utilities engineering operation, ensuring compliance with client-specific requirements and regulatory standards.
    • Supervise the delivery of engineering services (maintenance, housekeeping, security, waste management, etc.) as per the agreed service level agreements (SLAs).
    • Ensure the facility is maintained in a audit ready condition, with a focus on cleanliness, safety, and adherence to GMP (Good Manufacturing Practices)and SOPs (Standard Operating Procedures).
    • Ensure that all staff are trained in line with the clients requirements of the Pharma Environments / GMP norms.
    • Ensure that works are carried out in line with the GMP standards and governance set out in the Clients SOP.
    • Develop a culture of recognition, reward, continuous improvement and right first time, which promotes a Zero Unplanned Downtime mentality.
    • ISS engineering risk control requirements are being met and for the controls to successfully pass operational effectiveness testing and audit
    • Ensure the completion of tasks that will assist Clients engineering risk controls aligned to ISS risk controls successfully passing operational effectiveness testing and audit.
  2. Team Leadership & Management:
    • Lead, manage, and mentor a team of engineers, supervisors and workers across different facility services.
    • Provide regular training, skill development, and performance reviews for team members to foster continuous improvement.
    • Ensure all staff follow safety protocols, client policies, and quality standards.
  3. Health, Safety & Compliance:
    • Implement, monitor, and enforce the Health, Safety, and Environment (HSE) policies and procedures at the site, ensuring a safe working environment for all employees and visitors.
    • Ensuring Safe Systems of Work processes and procedures are at the forefront of ISS Scope delivery and upheld to the highest standards.
    • Be appointed as a Senior Authorised Person (SAP) or Authorising Engineer (AE)
    • Support on-going adherence to health and safety standards in accordance with local Health and account requirements.
    • Regularly review and ensure compliance with all relevant legal, regulatory, and contractual requirements.
    • Lead risk assessments and corrective actions in case of any incidents, ensuring minimal disruption to operations.
    • Drive towards a zero-accident culture
  4. Client Relationship Management:
    • Serve as the primary point of contact between ISS Facility Services and Client for all matters related to facility management.
    • Regularly meet with Clients representatives to discuss performance, address concerns, and ensure overall satisfaction.
    • Provide timely reports and updates to the client on the status of the facility, including maintenance schedules, safety initiatives, and ongoing improvements.
  5. Vendor & Contractor Management:
    • Oversee the management and coordination of third-party vendors and contractors providing specialized services.
    • Ensure vendors meet their contractual obligations, and their services are up to the quality and compliance standards expected by client.
    • Monitor and approve invoices for contractor services, ensuring adherence to budget and financial forecasts.
  6. Budget & Cost Management:
    • Develop and manage the facility operations budget for the site.
    • Implement cost-control measures and optimize resource utilization to achieve financial targets.
    • Track expenditure and recommend cost-saving initiatives while maintaining service quality.
  7. Emergency & Crisis Management:
    • Develop and implement emergency response plans for the site (fire safety, evacuation plans, medical emergencies).
    • Act as the first point of contact during any emergencies or facility-related crises, ensuring a swift and efficient resolution.
  8. Continuous Improvement:
    • Identify and implement continuous improvement initiatives to enhance service delivery, efficiency, and safety.
    • Regularly evaluate existing processes, identify bottlenecks, and optimize workflows for better operational outcomes.
  9. Reporting & Documentation:
    • Ensure all required operational and maintenance documentation is maintained and up to date (e.g., daily logs, maintenance schedules, safety audits as per GMP guidelines & Client defined SOPs).
    • Provide weekly, monthly, and quarterly reports on service delivery performance, safety audits, and budgetary status to senior management and the clie



Employment Type: Full Time, Permanent

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ISS Facility Services Interview Questions & Tips

Prepare for ISS Facility Services Facility Manager roles with real interview advice

People are getting interviews at ISS Facility Services through

(based on 32 ISS Facility Services interviews)
Referral
Job Portal
Company Website
Walkin
Campus Placement
28%
28%
16%
16%
3%
9% candidates got the interview through other sources.
High Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.

What people at ISS Facility Services are saying

4.8
 Rating based on 30 Facility Manager reviews

Likes

Great workplace

Dislikes

Recruitment of Staff

Read 30 reviews

Facility Manager salary at ISS Facility Services

reported by 84 employees with 8-19 years exp.
₹4.2 L/yr - ₹11.1 L/yr
At par with the average Facility Manager Salary in India
View more details

What ISS Facility Services employees are saying about work life

based on 1.1k employees
61%
46%
42%
95%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

ISS Facility Services Benefits

Job Training
Health Insurance
Soft Skill Training
Work From Home
Free Transport
Cafeteria +6 more
View more benefits

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