HR Manager

Job Title: HR Manager

Job Description:

The HR Manager is responsible for overseeing various human resource functions within an organization, with a focus on performance management, organization development, sales HR, and creating a structure that supports employee growth, company goals, and performance standards. The role requires expertise in shaping the organizations culture, aligning human resource practices with business objectives, and ensuring that all employees are productive, engaged, and performing at their best.

Key Responsibilities:

Performance Management:

• Design and implement performance management systems that align with organizational goals.
• Oversee regular performance reviews, providing feedback to both managers and employees to enhance development.
• Foster a culture of continuous feedback and improvement by ensuring all employees understand expectations and receive regular performance discussions.
• Ensure employees’ performance aligns with organizational objectives and recommend training or development where necessary.

Key Result Areas (KRA) & Key Performance Indicators (KPI):

• Develop, monitor, and track KRAs and KPIs for employees across various departments.
• Work closely with department heads to ensure clear and measurable expectations are set.
• Ensure employees are regularly assessed on their achievements and performance relative to their KRAs and KPIs.
• Provide analysis and reports on performance trends to senior leadership for decision-making.

Organization Development (OD):

• Assess and recommend changes to the organization’s structure, processes, and culture to improve effectiveness and efficiency.
• Lead initiatives to enhance organizational capacity and employee engagement, focusing on building a high-performance culture.
• Drive change management processes to help the organization adapt to new business challenges or shifts in strategy.
• Design and implement leadership development programs to ensure a pipeline of future leaders.

Organization Structure:

• Collaborate with senior leadership to define and refine the organizational structure to ensure roles, responsibilities, and reporting lines are clear.
• Recommend adjustments to the structure to optimize workflow and facilitate better communication across teams.
• Ensure that the structure supports business goals and promotes cross-functional collaboration.

Performance Evaluation:

• Manage and execute annual and mid-year performance appraisals, ensuring that evaluation processes are fair, objective, and aligned with organizational objectives.
• Provide recommendations for employee promotions, salary increases, and career development based on performance evaluation data.
• Utilize performance data to identify high-potential employees for leadership succession and growth opportunities.

Sales HR:

• Work closely with the sales department to develop HR initiatives tailored to the unique needs of sales teams.
• Manage sales-specific HR practices, including compensation plans, incentive programs, and performance metrics.
• Ensure alignment between sales team goals and overall organizational objectives, supporting the recruitment, onboarding, and training of sales staff.
• Assist in identifying and developing top-performing sales talent, and ensuring that the sales force has the necessary support to achieve their KPIs.

Required Skills & Qualifications:

• Bachelor's or Master’s degree in Human Resources, Business Administration, or related field.
• Proven experience in an HR management role with a focus on performance management and organizational development.
• Strong knowledge of HR best practices, labor laws, and performance management frameworks.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work with senior leadership to develop strategies that drive organizational success.
• Experience in managing HR functions for sales teams is a plus.
• Proficiency in HR software and performance management tools.

Personal Attributes:

• Strong problem-solving abilities.
• Ability to maintain a high level of confidentiality and integrity.
• Results-driven, with a focus on achieving business goals through people development.
• Adaptable, with the ability to thrive in a fast-paced and changing environment.