Walk-in Drive -Benefit Admin- Exp:2-4 years- Bangalore- 6th March

Greeting from Infosys BPM Ltd.,

We are hiring experienced candidates from Benefit Administration (International Exp. only) domain for Bangalore location. Please walk-in for interview on 6th March 2025 at Bangalore Location

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.

Please use below link to apply and register your application.

https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-207419

Please mention the generated Candidate ID on the top corner of your Resume ***

Interview details:

Interview Date: 6th March 2025

Interview Time: 10:00 AM till 12:00 PM

Interview Venue: Infosys BPM Limited, #785,Ground Floor Axis Sai Jyoti,15th Cross 100 Feet Road,Sarakki,1st Phase JP Nagar, Bengaluru, Karnataka560078

Landmark: Near Sindhoor Convention Centre

Things to remember while entering the campus:

• Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team

Documents and things to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
• Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations

Please find below Job Description for your reference:

Designation: Process Specialist

Experience: 2-4 years

Qualification: Any graduate- full time education

Shift: Night Shift

Notice Period - Immediate to 15 days

Educational Requirements & Skills:

Must Have

• Graduate in any stream with minimum 3-5 yrs. Benefit admin experience.
• Strong written and verbal communication skills.
• Experience in HR Operations.
• Experience in HRMS/ERP like (SAP, SuccessFactors, workday etc.).
• Ability to work independently and as part of a team.
• Computer proficiency (MS Office Word, Excel, and Outlook
• Good to have.
• Experience specific to Benefit administration for Global (US, EMEA, APAC) clients will be added advantage.

Description:

The Benefit professional is responsible for supporting the administration of employee benefits programs for the clients. This includes processing enrolment and claims, maintaining employee records, and providing support to the clients. Process Benefits transactions which may include:

• Process employee benefit enrolments, changes, and terminations.
• Process employee benefit claims, including medical, dental, vision, and disability claims.
• Maintain all employee benefit records, including eligibility information, enrolment elections, and claims history.
• Provide support to clients employees and managers on benefit-related questions and issues.
• Administer the state health benefits and flexible benefits Annual/Open enrolment.
• Administered the US FMLA program in compliance with federal and state requirements.
• Process & perform quality check on Benefits transactions which may include:
• Provide assistance on resolving level 2 & 3 level questions benefit plan issues.
• Escalate non-transactional, production, issues promptly and according to established protocols.
• Participate and contribute towards process transformation & automations.
• Respond to escalated issues from HR professionals, and HR managers.
• Supports TL in training, daily reviews, and escalations resolutions.
• Maintain service level agreements and KPIs.
• Identify continuous improvement opportunities.

Pointers to note:

Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance.

Regards,

Infosys BPM Recruitment team