Virtual interview | Job acquisition| IIM JOBS| Rohini

About BU: IIMjobs

iimjobs.com is an exclusive job board for mid to senior management professionals in

India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in

Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and

Operations; iimjobs.com is the largest niche job board catering exclusively to the

premium segment of the market. We are a hot startup in the recruitment industry. The

scope and opportunity to learn are huge. You get to know about recruitment trends

across industries, hiring dynamics, insights about the recruitment market. If you think

you will love doing and getting to know all this,

please apply.

Why Join Us?

This is a unique opportunity to work on innovative and disruptive technology driven

business solutions that are shaping the future of the industry. We are looking for

candidates who are willing to work passionately in a fast-paced environment and are

ready to enhance their skills by learning something new. Being a part of InfoEdge, will

allow you to unleash your potential and carve your own career.

To learn more about Info Edge visit http://www.infoedge.in/

Customer Success at iimjobs.com: A company going through an exponential growth

track, just does not need old school "Account Managers" but someone more than that. If

Sales brings the customers on board, Customer Success make the customers stay for

long term. Customer Success or Client Success owns the customer right from the point

of inception all the way to the entire lifecycle of the customer which

includes client onboarding, usage tracking & reporting and relationship building

meetings.

A customer success manager's work will involve a mix of management, sales

and analytics in the normal course of a day's work. You will work collaboratively with the

Operations team, Tech team, Marketing team and not to mention Sales team.

Eligibility Criteria:

Experience - 0-3 years

Location: Delhi, Rohini (5 days working)

Key Responsibilities:

1. Increase the Customer Life Cycle Value

2. Develop a relationship with the customers which is greater than a transactional

association 3. Ensuring utilisation and generating ROI

4. Act as an interface between the company and the client

Additional Qualifications :

1. Self starter, an ability to work in a fast growing, challenging start-up work space

2. Outgoing and garrulous as it is a client facing role.

3. Strong analytical skills to derive data driven insights for better decision making

4. Outstanding teamwork, organisational and interpersonal skills, with tremendous attention to details