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483 Info Edge Jobs

Retention Executive I 99 acres I Noida

1-3 years

₹ 4 - 5.5L/yr

Noida

5 vacancies

Retention Executive I 99 acres I Noida

Info Edge

posted 1mon ago

Job Description

About Info Edge

InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent.


About BU: 99acres.com

99acres is a gateway to one of the fastest-growing property markets of the world for buying, renting and selling of all types of properties in India. With over 9 million visitors visiting the website every month looking for real estate solutions, 99acres.com has over 10 lakh residential and commercial property listings and over 1.5 lakh new projects.


Required Educational Qualification: Any Graduate

Desired Experience: 1-3 years


Job Objective:

Objective of this role is to service paid clients (property owners) in order to resolve their queries, improve credibility, nurture relationships and assist them to find genuine buyers for their properties. The role is also responsible for account retention and renewal.


Job Description:

  • Maintaining relationships with existing / paid HNI clients of 99acres.com
  • Assisting the assigned clients in finding genuine buyers for their properties
  • Solving their posting related queries to ensure appropriate usage of advertisement inventory (paid digital campaigns)
  • Managing large amounts of incoming/outbound calls
  • Ensuring internal coordination with different stakeholders and teams including sales, design, product and operations for effective deliveries
  • Achieving process SLAs and MIS report generation Required Skills:
  • Excellent verbal and written communication skills
  • Experience in client relationship role within voice processes
  • Good convincing skills
  • Flexibility with rotational shifts

Why Join Us:

This is a unique opportunity to work on innovative and disruptive technology driven business solutions, that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast[1]paced environment and are ready to enhance their skills by learning something new. Being a part of Info Edge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/


Employment Type: Full Time, Permanent

Read full job description

Prepare for Retention Executive roles with real interview advice

Top Info Edge Retention Executive Interview Questions

Q1. Break The Integer Problem Statement Given an integer N , the task is to divide this integer into 'K' positive parts (where K ≥ 2 ) such tha ... read more
Q2. Balanced Parentheses Combinations Given an integer N representing the number of pairs of parentheses, find all the possible combinations of ... read more
Q3. Write the code for rearranging the array in consecutive pair multiplication. For example consider an array with 10 element A0, A1, A2......A ... read more
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What people at Info Edge are saying

What Info Edge employees are saying about work life

based on 2k employees
57%
64%
64%
99%
Strict timing
Monday to Friday
No travel
Day Shift
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Info Edge Benefits

Submitted by Company
Employee Friendly Policies
Training & Development
Health & Accidental Insurance
CSR
Reward and Recognition
Internal Career Mobility +2 more
Submitted by Employees
Cafeteria
Health Insurance
Job Training
Team Outings
Free Transport
Work From Home +6 more
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Info Edge Noida Office Locations

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Noida Office
Headquarter
Info Edge (India) Limited, B - 8, Sector - 132 Noida
201304
Noida Office
C-133/B, C Block, Sector 2 Noida
Uttar Pradesh 201301

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