Deputy Manager (Inside Sales)- Job Hai (B2B)

Key Responsibilities:

• Lead, mentor and supervise a team of 8-10 sales callers to achieve individual and team sales targets
• Monitor team performance, analyze key metrics and publish regular performance reports
• Give regular feedback to team to improve product knowledge, sales techniques and customer handling skills
• Motivate and encourage team members to maintain high energy levels and focus on achieving targets
• Handle escalations and assist team members in resolving customer objections effectively
• Identify areas for process improvement and implement best practices to enhance team productivity

Required Skills & Qualifications:

• Graduate with 5 years of experience in direct sales, with at least 2 years in a team leadership role
• Proven track record of achieving and exceeding sales targets
• Strong leadership and people management skills
• Excellent communication, negotiation and interpersonal skills
• Ability to motivate and drive a sales team
• Ability to analyze data and can pull inference