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25 Infinx Jobs

Training Manager - AR/RCM

9-14 years

Hyderabad / Secunderabad

1 vacancy

Training Manager - AR/RCM

Infinx

posted 2d ago

Job Description

  1. Training Program Development & Management:
    • Develop comprehensive RCM training programs for new hires and existing employees.
    • Ensure training materials cover all aspects of RCM processes including but not limited to coding, billing, claims processing, collections, payment posting, and compliance.
    • Create e-learning modules, video tutorials, and other training resources to enhance learning.
    • Regularly update training content to reflect changes in industry regulations, software systems, and internal policies.
  2. Training Delivery:
    • Deliver training sessions to new hires and ongoing training to current employees across all levels.
    • Organize and schedule training sessions to ensure all team members are adequately trained.
    • Conduct workshops, webinars, and hands-on training sessions for employees to reinforce key concepts.
    • Provide one-on-one or group coaching sessions to address specific knowledge gaps or skill improvements.
  3. Employee Support & Development:
    • Serve as the subject matter expert (SME) on all RCM-related training content.
    • Offer support to employees during and after training, answering questions and providing guidance.
    • Assist team members in mastering RCM tools and technologies used within the organization.
    • Evaluate employee performance in RCM processes and recommend additional training if necessary.
  4. Assessment & Evaluation:
    • Design and implement effective assessment tools to measure training outcomes and knowledge retention.
    • Collect feedback from trainees to continuously improve training materials and methods.
    • Analyze performance metrics, identify gaps, and adapt training strategies to address deficiencies.
    • Regularly assess the effectiveness of training programs and make adjustments to improve employee performance and productivity.
  5. Collaboration & Coordination:
    • Work closely with RCM leadership, subject matter experts, and IT teams to stay current with process changes and software updates.
    • Collaborate with HR and management to identify training needs and ensure alignment with organizational goals.
    • Ensure that all RCM training is compliant with relevant healthcare regulations and standards such as HIPAA, CMS, and insurance provider policies.
  6. Reporting & Documentation:
    • Maintain accurate records of training sessions, employee progress, and certification achievements.
    • Generate reports on training effectiveness and employee performance for management review.
    • Provide regular updates on training initiatives, progress, and challenges to leadership teams.


Employment Type: Full Time, Permanent

Read full job description

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Top Infinx Training Manager Interview Questions

Q1. Explain one system....?? What is icd 10...? What is medical coding....?? What are the guidelines of HIv...??
Q2. Do you have experience in medical billing line
Q3. What is join and how many types of joins are available with example?
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What people at Infinx are saying

Training Manager salary at Infinx

reported by 2 employees with 10 years exp.
₹9.8 L/yr - ₹12.5 L/yr
27% more than the average Training Manager Salary in India
View more details

What Infinx employees are saying about work life

based on 1.5k employees
51%
82%
59%
61%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Infinx Benefits

Submitted by Company
Health Insurance
Work From Home Policy
Competitive Packages
Paid Time Off
Submitted by Employees
Free Transport
Health Insurance
Job Training
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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