Premium Employer

i

This company page is being actively managed by Infinite Computer Solutions Team. If you also belong to the team, you can get access from here

Infinite Computer Solutions Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

145 Infinite Computer Solutions Jobs

Service Desk Associate

0-1 years

₹ 3.5 - 4.5L/yr

Visakhapatnam, Bangalore / Bengaluru

5 vacancies

Service Desk Associate

Infinite Computer Solutions

posted 12d ago

Job Role Insights

Flexible timing

Job Description

Role:-

  • Work Location:-Bangalore or Vizag ONLY
  • Shift:- Rotational (Night Shift)
  • Working Days:-5 days a week
  • Eligibility
  • Students graduating in 2022/2023/2024
  • Qualification
  • Any Degree
  • CTC:- 3.5-4.5LPA
  • Job Onboarding Phases
  • Phase 1: Paid Probationary Period (21K for 3 months )
  • Phase 2: Post Probationary period, Full-Time Role as Associate Support Engineer (CTC between 3.5 to 4.5 LPA based on qualifications)

  • Service Bond: - 2 year (If broken 2 Lakh Penalty)


  1. Key Responsibilities
  • Serve as the first point of contact for user technical assistance.
  • Respond to user inquiries via phone, email, and chat.
  • Troubleshoot and resolve basic hardware, software, and network issues.
  • Create and manage support tickets with accurate documentation.
  • Provide guidance on IT procedures and best practices.
  • Escalate complex issues to senior IT teams.
  • Assist with IT equipment setup, configuration, and installation.
  • Follow up with users to ensure resolution and satisfaction.
  • Maintain professionalism and deliver high-quality customer service.


Employment Type: Full Time, Permanent

Read full job description

Prepare for Service Desk Associate roles with real interview advice

Top Infinite Computer Solutions Service Desk Associate Interview Questions

Q1. Which library do you use to automate tasks in aws?
Q2. in which layer the Ip address is working on if it working on L3 so how can we assisgn an Ip address on Layer 2 Switch descibe in the details ... read more
Q3. what is the OSI model and describe about the each and every layer of that layer function and functionality?
View all 89 questions

What people at Infinite Computer Solutions are saying

Service Desk Associate salary at Infinite Computer Solutions

reported by 2 employees
₹4 L/yr - ₹5.1 L/yr
14% more than the average Service Desk Associate Salary in India
View more details

What Infinite Computer Solutions employees are saying about work life

based on 1.5k employees
73%
85%
66%
68%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Infinite Computer Solutions Benefits

Submitted by Company
Health & Insurance
Financial Benefits
Professional Support & Learning
Office Perks
Time Off
Submitted by Employees
Health Insurance
Work From Home
Team Outings
Cafeteria
Soft Skill Training
Job Training +6 more
View more benefits

Compare Infinite Computer Solutions with

TCS

3.7
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

Infosys

3.6
Compare

LTIMindtree

3.8
Compare

Mphasis

3.4
Compare

Hexaware Technologies

3.5
Compare

KPIT Technologies

3.4
Compare

Sutherland Global Services

3.6
Compare

Optum Global Solutions

4.0
Compare

FIS

3.9
Compare

Virtusa Consulting Services

3.8
Compare

CGI Group

4.0
Compare

GlobalLogic

3.6
Compare

Bosch Global Software Technologies

3.9
Compare

UST

3.8
Compare

Nagarro

4.0
Compare

Hewlett Packard Enterprise

4.2
Compare

ITC Infotech

3.6
Compare

Similar Jobs for you

Service Desk Executive at Tech Mahindra

Hyderabad / Secunderabad

0-5 Yrs

₹ 3-6 LPA

Service Desk Analyst at Progressive Infotech

Noida, Bangalore / Bengaluru + 1

0-2 Yrs

₹ 2-4.25 LPA

Service Desk Engineer at GAVS Technologies Pvt Ltd

Chennai

1-2 Yrs

₹ 3-4 LPA

Technical Support Executive at ATPI Group

Mumbai

0-2 Yrs

₹ 1-4 LPA

Service Desk Coordinator at Diebold Nixdorf

Hyderabad / Secunderabad

0-2 Yrs

₹ 2-4 LPA

Technical Support Associate at Tech Mahindra

Noida, Hyderabad / Secunderabad

0-4 Yrs

₹ 3-5 LPA

Service Desk at Wipro

Kolkata, Pune + 1

0-4 Yrs

₹ 0.5-3 LPA

Technology at Team Computers

Mumbai

1-6 Yrs

₹ 1-3 LPA

Service Desk Engineer at Wipro

Kolkata, Bangalore / Bengaluru

0-3 Yrs

₹ 3.5-6 LPA

Service Desk Engineer at Wipro

Kolkata, Pune + 1

1-5 Yrs

₹ 3.5-7.5 LPA

Infinite Computer Solutions Bangalore / Bengaluru Office Locations

View all
Bangalore / Bengaluru, Karnataka Office
157, EPIP Zone, Phase 2, Kundalahalli, Whitefield, KA 560066 Bangalore / Bengaluru, Karnataka
Bangalore / Bengaluru, Karnataka Office
GEIPL-SEZ, Global Axis, Block 2(A1), EPIP, Whitefield, KA 560066 Bangalore / Bengaluru, Karnataka

Service Desk Associate

0-1 Yrs

₹ 3.5 - 4.5L/yr

Visakhapatnam, Bangalore / Bengaluru

12d ago·via naukri.com

Guidewire Senior Business Analyst, Digital

4-8 Yrs

Hyderabad / Secunderabad, Pune, Bangalore / Bengaluru

9hr ago·via naukri.com

Guidewire Developer - Digital - Jutro Design Platform

4-9 Yrs

Hyderabad / Secunderabad, Pune, Bangalore / Bengaluru

9hr ago·via naukri.com

Senior Technical Support Executive

3-6 Yrs

Visakhapatnam

1d ago·via naukri.com

Business Analyst

2-7 Yrs

Pune

1d ago·via naukri.com

Senior Test Lead

9-16 Yrs

Chennai

1d ago·via naukri.com

Software Engineer

8-13 Yrs

Bangalore / Bengaluru

1d ago·via naukri.com

Senior System Engineer

5-10 Yrs

Bangalore / Bengaluru

1d ago·via naukri.com

Senior Software Engineer

8-13 Yrs

Bangalore / Bengaluru

1d ago·via naukri.com

Lead System Engineer

7-12 Yrs

Bangalore / Bengaluru

1d ago·via naukri.com

Recently Viewed

SALARIES

Infinite Computer Solutions

REVIEWS

Infinite Computer Solutions

No Reviews

SALARIES

Reverie Language Technologies

REVIEWS

Reverie Language Technologies

No Reviews

REVIEWS

Reverie Language Technologies

No Reviews

JOBS

ParallelStack Systems

No Jobs

JOBS

Reverie Language Technologies

No Jobs

JOBS

NextGen Web Services

No Jobs

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent