Senior Technical Writer

Looking for a Technical Writer to join our incadea Product Documentation team in Bangalore, India.

You will be responsible for the creation of feature documentation, User Guides, Service Level Agreement (SLA) documentation, API documentation and release notes.

You will work closely with developers, product owners, and other stakeholders

To create and maintain high quality documentation that helps our customers understand our products and solutions.

To keep up-to-date with product changes, customer use cases and support issues.

To incorporate or address technical and peer review comments.

To able to w ork proactively with project teams to ensure that all information is technically accurate, comprehensive a nd in compliance with documentation standards.

Effectively manage documentation projects and deliver effective customer-focused documentation.

Regular use of a content management system (CMS) to manage the lifecycle of technical documentation including draft, review, and publish phases.

The use of our internal documentation tools including the publishing platform (online help) and issue tracking tool s .