IIDE - Team Lead - Academic Counsellor (4-6 yrs)

Role Overview:

As the Team Leader - Admissions, you will be responsible for managing a team of counselors and actively driving admission closures to meet enrollment targets. The ideal candidate will have a strong background in sales, excellent leadership skills, and a passion for education. This role requires a results-driven professional who can motivate the team, optimize lead conversion strategies, and personally handle key enrollments to maximize revenue.

Key Responsibility Areas (KRA):

1. Team Management & Performance Optimization:

- Supervise, mentor, and support a team of admissions counselors to optimize lead conversions.

- Set and monitor daily, weekly, and monthly targets, ensuring achievement of enrollment goals.

- Conduct regular performance reviews, provide constructive feedback, and implement improvement strategies.

2. Driving Admissions Closures (Personal Contribution to Sales):

- Actively engage with high-intent leads and personally drive admission closures.

- Handle complex student queries, objections, and escalations, ensuring successful enrollments.

- Assist the team in closing difficult cases and refining their sales techniques.

3. Lead Conversion Strategy & Optimization:

- Develop and execute strategies to enhance conversion rates from inquiries to enrollments.

- Analyze lead performance data, identify bottlenecks, and implement data-driven improvements.

- Work closely with the marketing and operations teams to refine the student enrollment journey.

4. Training & Development:

- Conduct ongoing training sessions to enhance the team's communication, negotiation, and sales skills.

- Keep the team updated on IIDE's program offerings, industry trends, and competitor insights.

- Foster a culture of continuous learning and professional development within the team.

5. Reporting & Analysis:

- Track and report key performance metrics, including lead conversion rates, counselor productivity, and pipeline progress.

- Present insights and strategic recommendations to senior management for process optimization.

Requirements

What We're Looking For:

- Bachelor's degree in any field.

- 4+ years of experience in sales, admissions, or lead conversion, with at least 1 year in a leadership role.

- Strong understanding of sales funnels and conversion metrics.

- Excellent communication, negotiation, and leadership skills.

- Ability to manage a team while handling personal sales closures.

- Proficiency in CRM software (Leadsquared preferred) and MS Office Suite.

- Ability to thrive in a fast-paced environment and meet deadlines.

- Passion for helping students achieve their career goals through education.

Why Join IIDE?

- Be part of a leading digital marketing institute shaping the careers of tomorrow.

- Opportunity to work in a dynamic, fast-growing, and supportive environment.

- Competitive salary and performance-based incentives.

- Continuous learning and career growth opportunities.