IIDE - Academic Counsellor (2-3 yrs)

As the Academic Counselor at South Extension 2, Delhi, you will play a pivotal role in guiding students about IIDE's Digital Marketing Courses in the Undergraduate & Graduate categories. This role involves managing and converting leads while achieving enrollment, revenue, and collection targets. You will work closely with prospective learners to support their journey and ensure a seamless admission experience.

What You'll Do:

Lead Management & Conversion:

- Manage and convert leads for various digital marketing programs.

- Own the complete sales closing life cycle for assigned leads.

- Achieve weekly enrollment, revenue, and collection targets.

Counseling & Coordination:

- Provide detailed information and counseling to prospective learners via phone, email, and chat.

- Interview and coordinate admissions formalities for new joiners.

- Attend walk-ins and counsel potential learners on admissions-related queries.

- Follow up with prospective leads who have visited IIDE.

Fee Collection & Vendor Coordination:

- Assist students in the fee collection process.

- Coordinate with external vendors, such as education loan providers, for seamless admissions.

- Work with different departments to ensure a hassle-free admission process.

Sales Optimization & Reporting:

- Improve and maintain sales conversion rates.

- Generate referral sales and reactivate old/lost applications to meet batch targets.

- Maintain a revenue mindset, optimize sales strategies for existing product mix, and deliver on KPIs.

Requirements:

- Experience: 2-3 years of work experience in a similar role.

Skills:

- Outstanding communication (written and verbal) and presentation skills.

- Strong interpersonal skills and ability to build trust with potential learners.

- Excellent closure techniques and convincing skills.

- Ability to multitask and work effectively in high-pressure, fast-paced environments.

- Revenue-focused with a strong ability to think numerically and optimize sales strategies.

Traits:

- Hardworking, dedicated, and determined.

- Great listener and trustworthy individual.

- Must be residing in Delhi.

- Expected Deliverables/KPIs:

- Meet weekly and monthly admissions targets.

- Generate referral sales as per targets.

- Reactivate old/lost applications to ensure batch target achievement.

- Improve and maintain sales conversion rates.