Mega Hiring For Banking Voice Process

Role & responsibilities

• Handle customer inquiries and resolve issues efficiently.
• Provide accurate information to customer
• Process transactions and maintain customer records.
• Deliver excellent customer service and enhance customer satisfaction.

Preferred candidate profile

• Minimum Bachelor's degree/ Under grad drop out
• Prior experience in customer service
• Strong communication and interpersonal skills.
• Ability to handle customer queries and complaints effectively.
• Travel background:
• Relevant work exp. Preferably customer service
• Good Spoken English
• Computer Skills ability/experience using computer applications
• Typing Speed
• Call Handling Etiquette - V&A
• Travel Support/ Customer Service Skills

Perks and benefits

• Transport facility (Both Side)
• Comprehensive training and development programs.
• Opportunities for career growth and advancement and other employee benefits.
• We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction.