Quality Analyst - International Voice process BPO

We are searching for candidates who want to have a great career and willing to learn in a fast paced environment. We are an organization who will provide all the required Facility, Training and Tools to our new hires to make their career dream come true. We are company who believe that every individual contribution is valuable.

We are excited to announce that we have multiple openings for our International Voice business. We want Hard working & talented candidates to join our energetic, Passionate, transparent, and collaborative teams! If you're looking for a workplace where you can Learn, grow, make a difference and also have fun, we would like to hear from you!

Quality Analyst Position at iEnergizer Noida!!

Work Location - iEnergizer, A 37, Sector 60, Noida, U.P.

Job Description: - Role & responsibilities

• Candidate must have experience in International Voice Process Customer Service.
• Should be a Graduate with good communication skills in English.
• Knowledge of BPO work environment and should be Quality Analyst on papers.
• Should have experience in Call monitoring. Call Audit, Calibration sessions
• Should have done coaching and dip check sessions.
• Should have good understanding of quality improvement methodologies
• Willing to work in US shift timings.

Perks and benefits

• Salary up to 6.5 LPA
• 5 Days working
• Rotational Shifts and week off
• Medical insurance

Preferred candidate profile

Currently working in International Voice BPO process as Quality Analyst

Interested candidates can Apply on Naukri

Looking for Immediate to 15 Days' Notice Period candidates.

References are highly appreciated!