IDCUBE - Manager - Presales - Techno Commercial (8-10 yrs)

Job Description:

Designation: Presales Manager (Techno Commercial).

Department: Presales Department

Experience: 8 to 10 Years

Location: Bangalore

Education: Bachelor's or Master's in IT/Electronics/Computer Science/Electricals.

WHO WE ARE?

- Founded in 2005, IDCUBE Identification Systems Private Limited is a global software company with offices in the USA, UAE, Malaysia, and India.

- We specialize in delivering on-prem and cloud-based physical security platforms to distributors and system integrators.

- Our solutions are backed by an impressive track record of over 4500 successful product case studies from more than 20 countries.

- At IDCUBE, we address the fragmented physical security market with our integrated approach, which minimizes costs and complexities associated with assembling solutions from diverse software brands.

- Our comprehensive software modules provide streamlined physical security management across various architectures.

- In addition to our core offerings, IDCUBE is also known for its AI-powered cloud-based access control solutions, further enhancing our capabilities in the field of physical security.

- Our commitment to innovation and excellence has made IDCUBE a trusted partner for businesses and organizations worldwide seeking robust and cutting-edge solutions for their security needs.

WHAT WE ARE LOOKING FOR?

- We are looking for a passionate & self-motivated individual who has the desire and capability to think out of the box for complex technical challenges.

- He will be responsible for managing designing qualified access control solution, making presales presentations, POCs, and compliance submissions within a given timeframe.

- Responsibilities also include submitting and preparing solution designing by reviewing the projects offline or on-site (if required) and establishing effective communication.

- This role will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class services, and has the ability to coordinate with multiple departments.

Responsibilities:

- Preparing sales presentations, solution designs, and architecture to help front-line salespeople with a better solution pitch.

- Managing the entire pre-sales process to support the sales team with POCs and Demonstration.

- Managing the entire pre-sales process (compliance, design, and solutions) to close new business opportunities.

- Identifying the requirement analysis and customization scope in the tender documents.

- Providing product, service, or equipment technical and engineering information by answering questions and requests.

- Submitting orders by conferring with technical support staff and costing engineering changes.

- Providing technical training to client staff as required.

- Complying with legal requirements by keeping abreast of existing and upcoming legislation and advising the customer on product, service, or equipment adherence to requirements.

- Preparing sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.

- Contributing to sales engineering effectiveness by identifying short-term and long-range issues and recommending options and courses of action.

Candidate Profile:

- Excellent customer and service orientation combined with good communication and social competence.

- Candidate needs to maintain a good relationship with clients via quality support and customer interaction.

- Candidate will be required to document manuals, solutions, and case studies.

- Candidate will have the opportunity to travel abroad to extend technical support to overseas clients, as and when required.

- Candidate will gain hands-on experience while working in multiple technologies such as RFID, IoT, embedded systems, artificial intelligence, and machine learning, thereby sharpening their skills.

- Once well-versed with IDCUBE solutions, candidates may have the chance to take up responsibilities in Presales, Sales, Project Management, or Product Management.

Additional Qualifications:

- We are particularly interested in candidates with techno-commercial profiles who have experience in the Access Control, Biometrics, Fire Alarm, Intrusion Detection, and Integrated Building Management Systems (IBMS) industries.

- Candidates with a background in these areas will be well-suited to contribute to and grow within our dynamic team, leveraging their expertise to drive our solutions forward in these specialized fields.