Customer Relationship Executive (Renewal Sales)

Role & responsibilities

• Conduct outbound call to existing customers to encourage policy renewals
• Explaining the customers product features and benefits, retain customers
• Cross sell and upsell the products
• Ensuring all compliance and SLA of the call are adhered
• Achieving daily, weekly, monthly, targets

Preferred candidate profile

• Excellent Communication Skills in English & Hindi
• Kannada, Tamil, Telugu and Malayalam Speaking is add on
• Convincing skill
• Flexible with shifts
• Stakeholder management
• Computer literacy

Perks and benefits Based on the achievements, employee will receive monthly incentives apart from the salary

Shift Timing- 9.30am to 7pm

Week Off- 5 Days Working, 2 Days rotational week off

NO NIGHT SHIFT

Interview Venue- 13th Floor, ICICI LOMBARD, Vishwaroop IT Park, Near Vashi railway station Vashi, Navi Mumbai