Network Operation Center Engineer - Level 2

About the Role:

We are looking for a Network Operation Center Engineer Level 2 with an experience of over 5 years in network operations or its related field.

Requirements:

• Extensive experience as a Network Operation Center Engineer.
• Proven experience in troubleshooting network infrastructure based on SOP.
• In-depth knowledge of networking and devices such as Cisco, Juniper, Palo Alto, VPN and Access Points.
• Responds promptly to network alerts and hardware malfunctions.
• Detects and troubleshoots network errors.
• Experience in tracking, documenting and maintaining incident reports for network issues.
• Performing root cause analysis to identify and implement future improvements.
• Experience in leading bridge calls for P1/P2 issues.
• Expertise in mentoring and supporting L1 engineers.
• Good to have CCNA, JNCIA, CISSP or other relevant certifications.