Network Operations Center - Level 1

About the Role:

We are looking for a Network Operations Center -Level 1 with minimum 5 years of experience in network operations or its related field.

Requirements:

• Responding to network alerts and resolve hardware malfunctions promptly.
• Diagnosing and troubleshooting basic network errors.
• Tracking and documenting network issues for reporting and resolution.
• Expertise in compile incident reports.
• Experience in escalating complex issues to higher-level engineers.
• Essential knowledge of networking concepts and devices such as Cisco, Juniper, Palo Alto, VPN and Access Points.
• Must have CCNA, JNCIA, CISSP or other relevant certifications.